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Ranked 2nd out of 2 in Borough of Kensington and Chelsea
3.63
Samuel Square is a new development with one, two and three-bedroom apartments in West Kensington. Interior designers have incorporated elements from the period in which the original building was constructed, yet updated with a contemporary finish. From the sash windows to the boundary brick walls, everything has been repaired or replaced to retain the authentic look and feel of the 1920’s original. A regeneration that has retained the character of this historic West Kensington site. Set between two Conservation areas, the location has been part of the urban fabric of W14 for over a century, but has been renewed and enhanced for a contemporary lifestyle. As well as having great transport links, the area also benefits from a large variety of local shops and amenities.
Ranked 2nd out of 2 in Borough of Kensington and Chelsea
8 total reviews
Stefan C (Owner)
Verified Resident
Aug 2022
Stefan C (Owner)
Verified Resident
Aug 2022
Building finished to good standard, Aftercare team responsive & helpful. But the lift has been out of action for more days than it has been in action. This needs to be fixed as a serious matter of urgency and to work reliably to restore confidence.
Zeeshan95 (Owner)
Aug 2022
Zeeshan95 (Owner)
Aug 2022
The development is good quality and I really like the design. The building management and property management could have been more responsive. This can be attributed to the fact that this a new built and with that you have your early day issues. Otherwise the quality of their work has been good.
Daniel (Owner)
Verified Resident
Aug 2022
Daniel (Owner)
Verified Resident
Aug 2022
Very good development, well thought and planned. Overall the location is nice and quality of development speaks itself. Very good customer care and definitely something I would like to recommend. One of the best options to invest for first time buyers!
Jo (Owner)
Aug 2022
Jo (Owner)
Aug 2022
Outside building is gorgeous, love that the development decided to keep the old 1920s structure of the buildings and exterior. The interior is good, flats are well insulated and noise proof. The windows are great, very lovely big windows that let a lot of air in during the summer. The interior of the bathroom in particular is incredible, love the design and colour of the bathroom wall tiles! Some finishing touches could be improved, it was clear that the job by the end was rushed as there are some paint marks around the skirting board, sockets, detail areas etc., and certain aspects of the apartment don't work (faulty shower head and the towel rail doesn't work). Management could be better as well, they are very proactive at criticising occupants but very poor at replying to emails or answering the after-care phone line! The lift in Peacock Court is also constantly broken, please fix this!
Chrissiu (Tenant)
Verified Resident
Aug 2022
Chrissiu (Tenant)
Verified Resident
Aug 2022
We have moved in for more than 4 months, the lift didn't work for most of the time (less than 20%), very upset especially we are living on 5/F and during the heatwave. In addition, walking up/down few times on a daily basis like that is dangerous to people with knee problem. We are blacklisted by delivery, all goods are left in the lobby G/F as no one wants to climb up. Consequently, unattended goods are blocking the fire hose in/outlet hence breaching fire safety regulations. As far as we understand, all residents are chasing SHG over months, but the team is slow in response and only making excuse, no timeline is given and transparency is very low. Poor residents can only suffer endlessly.
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews