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Ranked 25th out of 26 in Salford
3.66
Riverbank View at Charlestown offers 2, 3 & 4 bedroom homes in a location close to the heart of Manchester.
Ranked 25th out of 26 in Salford
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45 total reviews
Julie (Owner)
Verified Resident
Nov 2022
Julie (Owner)
Verified Resident
Nov 2022
Bought the house Feb 2020, very strange as a cash buyer they wouldn’t let carpet contractor measure up, so had to stay in rented accommodation a further two weeks before we could move in even though we had completed. Once moved in things got worse, snagging list was endless and not small issues. We laid own back garden so avoided common problems. No management company or even staff from Keepmoat who are interested is the biggest problem, Landscaping which was not complete after nearly four years, no paths to walk over grass, shared areas completed neglected, fly tipping not moved and general litter left to rot. The whole development looks neglected, uncared for and already in decline and it’s not finished!!! These are simple fixes but Keepmoat have no interest when sale is complete.
Mrs T (Owner)
Verified Resident
Aug 2022
Mrs T (Owner)
Verified Resident
Aug 2022
Riverbank is a lovely development, the river walks are really enjoyable, and working in the city centre is perfect because it's a 15minute bus ride to my workplace. The garden is a good size too. I find the development company fast with responses and good at getting people out for snags. We have lived here 9 months now and are very comfortable and happy. Our neighbours are quiet but seem very nice, but there has been some anti-social kids around but they have never done any damage. Everyone on our street has the doorbell video cameras as well which i think helps deter them. Theres a recycling center nearby about a 5-10min drive away which is great for bulky waste like tv boxes e.t.c
Chloe H (Owner)
Verified Resident
Aug 2021
Chloe H (Owner)
Verified Resident
Aug 2021
I have had no issues with my property, and all of the snagging I experienced was very superficial, and was touched up within a timely manner. My property is designed well, with spacious rooms that are fit for purpose. Overall I am extremely pleased with the development.
Sardar Ahmed (Owner)
Verified Resident
Aug 2021
Sardar Ahmed (Owner)
Verified Resident
Aug 2021
Keepmoat customer service is terrible, not helpful at all. Took several months to fixed some house issues and few are still outstanding. The house quality is average , not the best . And very expensive houses. We went through a lot of hard time and stress dealing with their customer care team as wasn’t helpful . very disappointed with them .
Roman O (Owner)
Verified Resident
Aug 2021
Roman O (Owner)
Verified Resident
Aug 2021
Was built on time, as we asked, and we were pleased with the design. However some parts around the house were not done to the highest standards. Like the door trims we needed to do ourselves as they wouldn’t close and could not get a hold of someone to do it.
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews