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Ranked 10th out of 22 in West Sussex
By PLATFORM_
3.95
South of London towards the coastal city of Brighton, but close enough to the capital to be easily commutable, Crawley could not be better located. PLATFORM_ provides a mix of studio, 1-bedroom, and 2-bedroom apartments enhanced by exclusive resident amenities.
Facilities
Concierge
Gym
Lounge
Parking
Pet friendly
Private dining
Roof terrace
Security features
Concierge
Gym
Lounge
Parking
Pet friendly
Ranked 10th out of 22 in West Sussex
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52 total reviews
Loyd (Tenant)
Verified Resident
Nov 2019
Loyd (Tenant)
Verified Resident
Nov 2019
Moved 1 month ago. I really appreciate the professional way the team has handled the move - Tenancy check was straight forward using uktenantdata.com, you get updates on each phase of the check. - Detailed report of the pre-move check on the apartment - All home appliance manual made available online for reference - In the heart of the town. Good for tenants without of vehicle as most of the shops are nearby including GP - Sara and Tracy ~ helpful and professional staff on-site for assistance. - This two bedroom apartment is light and airy and benefits from a spacious open plan living space
Dean Q (Tenant)
Verified Resident
Sept 2022
Dean Q (Tenant)
Verified Resident
Sept 2022
I have lived here for a couple of years and the quality of service and support and customer service has quite frankly collapsed. Platform do not seem to grasp the notion of customer service at all. My digital aerial has not been working in my apartment for over 4 months now and nothing is being done . The concierge are just as useless as they cannot tell me when it will be fixed. To add insult to injury we have sporadic days of having no hot water and when maintenance was being done outside my window at 7 YES 7am they didn’t even inform me about it. Now they have just increased my rent by £80!!!They are providing a terrible service and want me to pay more. If you are thinking of moving here DO NOT. Once again DO NOT live here.
C H (Tenant)
Verified Resident
Jul 2022
C H (Tenant)
Verified Resident
Jul 2022
Building management has improved recently, which we consider is a HUGE plus. Facilities are in good condition ( highlighting the gym and lounge areas ) cleaned and tidied up regularly. Overall, there’s always room for improvement but as mentioned before the management approach has significantly changed for the better so let’s hope that the good work to make this establishment a wonderful place continues.
Rachel (Tenant)
Verified Resident
May 2021
Rachel (Tenant)
Verified Resident
May 2021
Repair work is slow. I have requested for some repair work for more than 6 months but not yet fixed. I have most of lights out for more than 6 months but still waiting for replacement. :( On the other hand, the floor plan of the flat is good especially with en-suite. Facilites are good. Common areas are clean. Staff are nice. Occasionally neighbors make noise after 11pm.
Harry Ford (Tenant)
Verified Resident
Apr 2021
Harry Ford (Tenant)
Verified Resident
Apr 2021
The building management was sufficient but there were a lot of problems in regards to security with multiple parcels being stolen and my bike stolen whilst on the premises which wasn’t resolved by the Platform team and resulted in me looking for tenancy elsewhere
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews