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Ranked 9th out of 10 in Elephant & Castle
By L&Q
3.75
L&Q at Elephant Park is located in Elephant & Castle. A key part of the area's extensive regeneration, Elephant Park offers buyers a range of stylish one or two bedroom Shared Ownership apartments, starting from a 25% share. In addition, residents benefit from nearby green spaces that include central London’s largest new park in 70 years, and the close proximity of Elephant & Castle's Zone 1 rail and tube stations.
Facilities
Balcony
Communal gardens
Balcony
Communal gardens
Awards
Location Award: 2022
Ranked 9th out of 10 in Elephant & Castle
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41 total reviews
Pete (Shared Owner)
Verified Resident
Apr 2023
Pete (Shared Owner)
Verified Resident
Apr 2023
Great development. Good location. Friendly neighbours. Property management is really poor and exclusionary. Cleaning is generally good. Various issues arose after I moved in. It took a while to get these fixed. Facilities generally good. Security very poor.
Manager response
Thank you so much for your review – we are so pleased you are enjoying the location of your new home, as well as the facilities and maintenance of the building.
Posted by
L&Q, Customer Service Team
Oct 2023
Ed A (Shared Owner)
Verified Resident
Mar 2023
Ed A (Shared Owner)
Verified Resident
Mar 2023
Extortionate service charges. Minimal services other than common area hoovering and once in a lifetime window cleaning. Shared ownership tenants treated as second class. Lack of responsiveness from building managers. Lack of support from L&Q as tenants representative.
Manager response
We are very sorry to hear you have had issues with property management. Please contact us at lqdirect@lqgroup.org.uk (with Homeviews in the subject line) and a dedicated agent will do their best to assist.
Posted by
L&Q, Customer Service Team
Apr 2023
Amy W (Shared Owner)
Verified Resident
Mar 2023
Amy W (Shared Owner)
Verified Resident
Mar 2023
The design of my 1 bedroom flat is perfect. It is Well insulated, so great for keeping warm in winter and cool in summer. It’s great having a balcony. I rarely hear my neighbours. Well laid out with plenty of space for entertaining. The development is well laid out with shared green spaces.
Manager response
Thank you so much for your review – we are so pleased you are feeling settled in your new home.
Posted by
L&Q, Customer Service Team
Jun 2023
Octavian (Shared Owner)
Verified Resident
Mar 2023
Octavian (Shared Owner)
Verified Resident
Mar 2023
While the property features a well-designed layout, the building management leaves much to be desired. They impose a hefty service charge of nearly £400 per month, seemingly without providing any tangible benefits. Additionally, shared ownership residents are excluded from accessing amenities such as the gym, concierge, and other facilities.
Manager response
We are very sorry to hear you are having issues with your property management. Please contact us at lqdirect@lqgroup.org.uk (with Homeviews in the subject line) and a dedicated agent will do their best to assist.
Posted by
L&Q, Customer Service Team
Apr 2023
Dan T S (Shared Owner)
Verified Resident
Dec 2022
Dan T S (Shared Owner)
Verified Resident
Dec 2022
Building designed to a good contact and is very modern and looks very reasonable. I would say more facilities could be added but there are lots upcoming which is exciting. Properly management is good. Easy to contact. I would only say if it could be actioned more speedily on some cases
Manager response
Thank you for your review – we are so pleased you like building design at L&Q at Elephant Park and the proximity to local facilities.
Posted by
L&Q, Customer Service Team
Dec 2022
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews