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Ranked 6th out of 6 in Derby
By Redrow
3.11
Hackwood Grange is part of a major new development for Mickleover, which will, in time, enjoy a wide range of brand new, dedicated facilities including shops and playing field areas.
Ranked 6th out of 6 in Derby
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7 total reviews
Arbee (Owner)
Verified Resident
Jun 2021
Arbee (Owner)
Verified Resident
Jun 2021
The design of the development has been well thought out. All homes have a very heritage and nostalgic feel to them, which, for a new build estate, is giving the area some character. Unlike other new build estates that have a "cookie cutter" feel to them.
Unhappy Shopper (Owner)
Verified Resident
Apr 2021
Unhappy Shopper (Owner)
Verified Resident
Apr 2021
Redrow design some fabulous houses, however they can't build them! Build quality is poor with little supervision on-site and many corners are cut. The site is untidy, landscaping is really poor, block paving is appalling and roads were supposed to have been top coated a year ago but remain in an unacceptable state with potholes, raised manholes, damaged kerbs, etc. Aftersales is an absolute shambles, requiring daily contact in order to get anything but the simplest of snags remedied. Any serious problems take a ridiculous amount of time and dedication to resolved. Their ethos seems to be if they ignore residents for long enough they'll go away and get the works done themselves. Even when they do visit site to carry out remedial works, its usually incomplete or of poor quality.
gc784 (Owner)
Verified Resident
Apr 2021
gc784 (Owner)
Verified Resident
Apr 2021
Redrow design is very good, all there sales staff are very friendly and helpful. However Redrow’s after sales is very poor - the wait time to get issues looked at is excessive and quite often the repairs done are not to a high standard and often require additional visits to complete - I have given up reporting issues now as some of the repairs looked very poor.
Amusgrave (Owner)
Verified Resident
Apr 2021
Amusgrave (Owner)
Verified Resident
Apr 2021
Great design of houses and estate layout. Facilities management and property management suffered due to pandemic interruptions. Redrow generally helpful where ever called upon. Usual minor snag list problems still being resolved slowly. Local facilities will improve upon completion of hackwood farm development.
Hackwood 2 (Owner)
Verified Resident
Apr 2021
Hackwood 2 (Owner)
Verified Resident
Apr 2021
We are very happy with the design and layout of our property. We have a very long snag list which is still ongoing (due to the pandemic). Customer services have always been helpful and pleasant when I’ve called. There is a rush to complete on a build and the quality of the final finish is overlooked, hence our long snag list. A thorough inspection should be completed before handover, our hob wasn’t connected to the gas supply. They were quick to rectify this though. But things like wonky radiators and obvious poor paint finish should have been rectified before hand over.
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews