Nice property and the vast majority of employees I have come in to contact with are nice and professional. However, there are a few people that work in places such as the concierge desk and the fitness center who are not adept at dealing with people. My wife, refuses to go to the fitness center when she thinks a certain person might be working.
That blows my mind that you have employed people like that. Also, I feel that I get less effort and support from the staff when they know I’m a tenant as opposed to an owner. Finally, not impressed with the support when calling the main number to open a trouble ticket. Angus is great, though. As well the vast majority of the concierge staff and others I’ve dealt with.
Goldhurst House is the new block at the front – that looks like a crash helmet. There are some flats available to rent, but they are asking high prices. Given how high the prices are, my issues with this development are three: 1. The curved design feels weird in the living space. A bit like a boat, and it feels to me like it will be hard to arrange the living space because of it. 2. Because of the curved design, and the fin on the front, you get a great river view but only in one direction (north or south). You don’t have any windows or space parallel to the river – so you can’t see both ways. This may seem fussy, but if you compare to the three beds in the next door block, it’s a big point. 3. The all glass design means you are either living behind curtains all the time – or in a goldfish bowl. This is maybe less of an issue higher up the building, but down near the ground I expect the new public areas to be popular and to have plenty of people hanging around in the summer who will be able to look straight in. Sorry this all sounds negative – I like the development a lot and the facilities etc are great, but I am not sure these new curved flats deserve the top prices.