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By YPP
2.30
Fairbairn Residences, by YPP, comprises of 25 apartments for rent. Ranging from studios to 2-bed apartments, the development is in close proximity to University of Leeds, Leeds Beckett University and Leeds City College. This makes it a prime location for students.
Facilities
Parking
Student friendly
Wifi included
Parking
Student friendly
Wifi included
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2 total reviews
Linpeh (Tenant)
Verified Resident
Apr 2021
Linpeh (Tenant)
Verified Resident
Apr 2021
I've been with them for 1.5 years and their lettings 'manager' was the worst I've ever had the displeasure/misfortune to deal with. She's got a lot of nerve patronising and arguing with an already-unhappy ex-tenant. Had the audacity to tell me they didn't have to release me from my contract. Used 'COVID' as her own excuse for everything, but hey, if you had to move out early due to change of circumstances beyond your control (because of the same 'COVID'), you get threatened like this. Didn't matter if you've already informed them of your situation more than 2 months earlier and they agreed to a replacement tenant (which was on the contract as well; i.e. if you find a replacement tenant, you won't be liable for the property after they take over). They also never contact you or give you any breakdowns when they take your money. Even after you asked them not-so-nicely. Multiple times, over a period of time. But they've always got a bunch of invoices from cleaning companies to justify their dodginess at the end of your tenancy. Also, it took one second for them to take your money, but 14 bloody days for them to return your money (and NOT in full). Of course, because of 'COVID', as usual. While it's basic etiquette/common courtesy to let someone know, 'hey, I'm taking your money' (on their website they also said their deposit team would contact you if there were any deductions after your tenancy ended), this 'manager' insisted otherwise. Not surprising at all, I guess, from someone as unprofessional as her. It's no wonder most of their staff are so disorganised. Bad management, if any at all. Last but not least, it's laughable how they think they can hide all the negative reviews on Google.
V (Tenant)
Verified Resident
Feb 2021
V (Tenant)
Verified Resident
Feb 2021
Don't get fooled by all the fake 5-star reviews on Google. Scroll down and read the 1-star reviews and go to their Leeds City Centre reviews--those are the real ones. Their maintenance team might be great, but it's only because they're not the ones being opportunistic, patronising, and dodgy when it comes to your deposit at the end of your tenancy. That one 'manager' I corresponded with was the most unprofessional and patronising I've ever had the displeasure to deal with. Be extra careful with these unprofessionals, especially if you're a student, and more so an international student, as you're an easy target for them because they think you don't know any better. Or here's a better option: don't rent with them, at all. You've been warned.
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews