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Ranked 17th out of 17 in Croydon
By Dstrkt
2.75
Delta Point in Croydon is a Build to Rent development from Dstrkt, offering studios and one and two-bedroom apartments with long-term contracts. Centrally located, Delta Point is close to both West Croydon Station and East Croydon Station, and is opposite the Whitgift shopping centre, soon to be transformed into a highly-anticipated Westfield mall.
Ranked 17th out of 17 in Croydon
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31 total reviews
Kaniza (Tenant)
Verified Resident
May 2021
Kaniza (Tenant)
Verified Resident
May 2021
The walls are very thin and could hear the winds in the night. Can even literally hear your neighbour whisper. Very bad and unprofessional management in the last 7 months of stay as a tenant fsced lack of heating and hot water 3 times for over a period of 2 weeks in sub zero temperatures where management failed to provide alternative. Only 1 lift working out of 6 for over 400 flats. Gates to the car park broken which trespassers for vandalising the property and damaging your car which again management fails to take any responsibility
ANON (Tenant)
Verified Resident
Apr 2021
ANON (Tenant)
Verified Resident
Apr 2021
Property management since the new agency (Criterion Hospitality) has taken over is appalling at best. Every aspect of the building has been in decline since taking over. From maintenance to cleaning, from lack of working lifts to lack of heating and hot water, in addition, the awful communication especially from the head office who seem reluctant to reply to any emails. The building has six lifts however only two are operational. No effort has been made to fix the other lifts in over a year and still, only two are operational. There is a building issue with hot water and heating, with there being issues on four separate occasions that have lasted for multiple days in the space of fewer than six months. Criterion Hospitality seems to be opting for cheap fixes that are temporary rather than fixing the issue outright. During the outages, very little communication is provided to tenants and when it is it's often misinformation (e.g. hot water/heating will be restored tonight but isn't until a further few days) and often tenants have to chase to get any communication. Building maintenance is very basic. The focus is on keeping the concierge area tidy. The building would benefit from more frequent cleaning. The exterior windows haven't been cleaned in over two years, and emails on the matter have been ignored.
Corina G (Tenant)
Nov 2020
Corina G (Tenant)
Nov 2020
Initially presented as very posh and clean. Only after you move in do you get to see the underbelly of the area and the building. The walls are thin, so say goodbye to privacy really, you can feel and hear the wind howling outside your closed windows; of course that's true when it covers the noise from the bus garage at the back. The concierge team are nice and helpful as far as I'm concerned. Their managers on the other hand, come with an attitude and require others to do their jobs because they can't be asked; not to worry, though, they will go on holiday for a few days when they get too many complaints and probably feel overwhelmed. At the moment, we've had no consistent heating and hot water services for over a month. I must mention it's November 2020 and it's a bit nippy, to say the least. Their prices increase on a regular basis, pandemic or not and hey, at least you can't choose your broadband provider because of the lock on the building. I'll say, probably don't move in.
Nancy (Tenant)
Verified Resident
Nov 2020
Nancy (Tenant)
Verified Resident
Nov 2020
The previous management for Delta Point was Acorn and the building was reasonably well maintained then. Criterion Hospitality took over in April and things have been getting progressively worse even though they very conveniently increased our rents! 1. We've been having issues with the lifts. There are 4 lifts but most often only one of them works! 2. The lifts are kept incredibly untidy! 3. The lights outside my flat have not been working for a month now! 4. Most importantly, since the last month or so, we've been having intermittent hot water problems. I've had to take multiple cold showers in October & November. The building management has not been transparent about the real issue behind delays in fixing these problems!
Jamara B (Tenant)
Verified Resident
Nov 2020
Jamara B (Tenant)
Verified Resident
Nov 2020
The design of my apartment is very spacious, the facilities are very handy and easy to access, the building management is very good. The property management is also up to standard as I expected it to be, but other than that im content with it all.
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews