We believe the best information about a residential development comes from the people living there. Owners and tenants have a lot of useful information to share with their prospective neighbours, not just on the property itself and its locality, but also on the developer and the building’s management.
Ranked 1st out of 9 in Hounslow
By Greystar
4.57
Charter Place is an INSTRATA Lifestyle Residence, managed by Greystar. It features a collection of studios, one, two, and three-bedroom rental homes. Residents have access to an onsite gym, lounge, a private dining room, and co-working spaces. In addition, Charter Place is only a short walk away from Hounslow East Underground station.
Facilities
Balcony
Communal gardens
Concierge
Gym
Pet friendly
Resident events
Balcony
Communal gardens
Concierge
Gym
Pet friendly
Awards
Excellence Award: 2023, 2022
Design Award: 2023, 2022
Facilities Award: 2023, 2022
Location Award: 2023, 2022
Value Award: 2023, 2022
Management Award: 2023, 2022
Charter Place, TW3
Ranked 1st out of 9 in Hounslow
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139 total reviews
Nauman (Tenant)
Verified Resident
Sept 2022
Nauman (Tenant)
Verified Resident
Sept 2022
Great Location, Excellent people and customer service, Great additional services including the gym and lounge that allowed me to work from home by staying inside the development and close to my home. The staff including Gareth specially as well ad Lucy, Sonia, Davi and every other team member is absolutely polite and do the best to solve the issue while you are living there or even you have left. Worth the money you pay.
Manager response
Dear Nauman, Thank you for taking the time to leave your feedback and that you enjoyed your time with us at Charter Place. I will be sure to pass on the your kind words to the team! Kind Regards, The Charter Place Team
Posted by
Gareth, Community Manager
Oct 2022
Nagasaiteja (Tenant)
Verified Resident
Mar 2024
Nagasaiteja (Tenant)
Verified Resident
Mar 2024
The Chater Place is very modern and homely. The facilities are perfect, especially the gym, extremely good equipment and it is also very spacious. The building is also very secure with high security, I feel very safe and if there’s any issues the staff listen and act straight away
Manager response
Dear Nagasaiteja, Thank you so much for taking the time to share your feedback about your experience at Chater Place. We're delighted to hear that you've found our facilities, location, and management to your satisfaction. Providing a modern and homely environment where residents feel safe and comfortable is our top priority, and we're thrilled that you've had such a positive experience with us. We appreciate your kind words regarding our responsive management team. We're committed to addressing any issues promptly to ensure that our residents have a seamless living experience. Thank you once again for choosing Chater Place as your home. If there's anything else we can assist you with, please don't hesitate to reach out.
Posted by
Michael Goldstone, Community Manager
Apr 2024
sara (Tenant)
Verified Resident
Feb 2024
sara (Tenant)
Verified Resident
Feb 2024
This property makes a lasting impression with its modern design and welcoming atmosphere. What truly sets this place apart is the sense of community fostered by the friendly residents and attentive property management. From the sleek design to the efficient building management, every aspect reflects a commitment to providing a comfortable living experience. Overall, it's a highly recommended choice for those seeking a stylish and friendly environment.
Manager response
Thank you for sharing your feedback, Sara! It's great to hear that you've had a positive experience overall and appreciate the sense of community. We're delighted that our management team has been responsive to your needs, ensuring your living experience remains enjoyable. If you have any further concerns or suggestions, feel free to reach out.
Posted by
Michael Goldstone, Community Manager
Apr 2024
C. Broeders (Tenant)
Verified Resident
Jan 2024
C. Broeders (Tenant)
Verified Resident
Jan 2024
Extremely happy with the layout and the facilities of the apartment as well as the common spaces. Clean, classic, and timeless design. I do think the quality of the furniture could be slightly improved if you don't provide new furniture to new tenants (our bed frame was crooked when moving in, water stains on table, etc.). Security is great, and so are Sonia and Alice :) Very helpful and always willing to help. Love the gym, the machinery is amazing.
Manager response
Thank you for your valuable feedback. We're delighted to hear that you're enjoying the layout, facilities, and common spaces in your apartment. We appreciate your input on the furniture quality, and we'll certainly take it into consideration for future improvements. We're glad to know that you find our security team and staff, Sonia and Alice, helpful. It's wonderful to hear that you're making good use of our gym facilities. Regarding the neighbourhood, we appreciate your feedback on the diversity of restaurants. We also understand that city living can sometimes come with minor inconveniences. Rest assured, we'll continue to work on enhancing your overall experience. Thank you for being a part of the Charter Place community, and we look forward to addressing any concerns and making your stay even more enjoyable.
Posted by
Michael, Community Manager
Nov 2023
Lakshminarayanan (Tenant)
Nov 2023
Lakshminarayanan (Tenant)
Nov 2023
I am happy for choosing charter place. The design of the property is nice but would have been better if there was a direct lift access to ground floor which is not the case for Kent court residents. The in-house facilities like gym, co-work space are highlights. The management organised events are much encouraging.
Manager response
Dear Lakshminarayanan, Thank you for taking the time to share your thoughts on your experience at Charter Place. We're thrilled to hear that you're happy with your choice and that you find the property's design appealing. We appreciate your feedback regarding the lack of direct lift access to the ground floor for Kent Court residents. We'll certainly take this into consideration for future improvements. It's fantastic to hear that you're enjoying the in-house facilities and the events organized by the management. We strive to create a vibrant community atmosphere, and it's great to know that you find these initiatives encouraging. Regarding the noise from the street at night, we understand the importance of a peaceful living environment. Please feel free to reach out to our management team, and we'll do our best to address this concern and explore potential solutions. We value your feedback and appreciate you sharing your experiences. If there's anything else we can assist you with or if you have any further suggestions, please don't hesitate to let us know.
Posted by
Michael Goldstone, Community Manager
Apr 2024
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews