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Ranked 13th out of 20 in Wembley
4.01
Canada Gardens is a development by Quintain Living located in Wembley Park. It offers a range of studio, one, two, three and four-bed apartments. In addition, residents are free to use facilities including a play park, BBQs and dining areas.
Facilities
24hr onsite management
Balcony
Concierge
Coworking spaces
Gym
Resident events
Roof terrace
Wifi included
24hr onsite management
Balcony
Concierge
Coworking spaces
Gym
Awards
Excellence Award: 2022
Design Award: 2022
Location Award: 2022
Ranked 13th out of 20 in Wembley
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121 total reviews
RCplng (Tenant)
Verified Resident
Oct 2022
RCplng (Tenant)
Verified Resident
Oct 2022
As s Quantain tenant it give us the luxury experience of life with the beautiful interior of the property. With an amazing perks & amenities within your building is fab! :) it also make us feel safe & secure all the time. It also give us the perks at the London Designer Outlet by having a discount! :)
K (Tenant)
Verified Resident
May 2023
K (Tenant)
Verified Resident
May 2023
We loved living in the property, but the working from home facilities aren’t great. There are only a couple of common area’s that are free to use and they are very busy. The other ones needs to be reserved and paid for. After one year we decided to leave to move to a more family friendly environment and the move out was not great. It was very hard to communicate with the residents team and we never got a correct checkout inventory, we just had to accept one with completely wrong remark (document was created before the cleaning).
Y Sun (Tenant)
Verified Resident
Dec 2022
Y Sun (Tenant)
Verified Resident
Dec 2022
Nice establishment with many built-in amenities like BBQ, WFH space and a huge terrace with amazing view overlooking the stadium. All furnitures are John Lewis and Samsung appliances. Envac system allows you to drop the garbage a few steps away from your doorsteps.
Rebecca (Tenant)
Verified Resident
Nov 2022
Rebecca (Tenant)
Verified Resident
Nov 2022
This is by far the worst place I’ve lived in London. Terrible wifi, amenities with tariffs?! The Residents Team are completely incompetent and without purpose. They are at the main desk purely for decoration. They never answer the phone, address any issues or queries. You will wait weeks for an email response, if you manage to get one. There’s a reason they had to advertise in the lifts to add a review on Google and be in with the chance to win an Amazon voucher, because no-one in their right mind would give this place a good review for free. Moving out has been an incredibly stressful experience. We nearly lost our current place because it took the Residents team weeks to provide a simple reference after being chased by email and phone. The list of their failings is endless. Do yourself a favour run a mile from this place!!
Avishek (Tenant)
Verified Resident
Nov 2022
Avishek (Tenant)
Verified Resident
Nov 2022
The design is really good (that is what lures people into signing up for this absolute mess of a place). Building management and property management are abysmal, to say the least. 1. The internet service is a joke, it's worse than dial-up. And they changed the service provider with a lot of pomp and glory (all that glitters) only to bring an even worse one (is not gold). And no you cant have your own broadband. 2. It took them 5 months to fix our doorbell. They have a fancy app to record all maintenance issues (all that glitters) but they very conveniently close cases without fixing or contacting you (is not gold). 3. They have fantastic facilities like a rooftop terrace, work-from-home pods, and plant pods - but everything is paid. £50-£100 an hour for some of them. The free gym has very few basic machines for all the buildings. 4. The reception area is stunning, but if Quintain is thinking of cost-cutting then the receptionists can easily be replaced by dolls. No matter what you ask be ready for the most unimaginative and uninspired responses for " I cannot help you". 5. The management is the most inhumane customer support team I have experienced - We hate moving and would have ideally extended our stay despite all the problems, but the agent took weeks to respond to our emails, so we couldn't extend our stay as it was too late, putting immense pressure on us to find a new place in such a short period and challenging rental market. We nearly lost our booking into a new place, because it took her 23 days to provide a tenant reference (never failed a payment, never had any complaints) Now that we have moved out, it took us 13 days of chasing to get ONE email about our deposit refund, to which I responded immediately and never heard back. And they want to deduct half of our security deposit for mostly natural wear and tear. Like they want us to pay for painting the whole apartment, and pay £210 for cleaning when we left the place as we found. THE BIGGEST SCAM EVER
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews