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Ranked 14th out of 20 in Croydon
3.69
Bedford House is a residential development by Clarion Housing Group, situated in south London's Croydon.
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Ranked 14th out of 20 in Croydon
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8 total reviews
D. Haywood (Tenant)
Verified Resident
Mar 2023
D. Haywood (Tenant)
Verified Resident
Mar 2023
The design is great I have a lot of room for storage and a drainer at my sink where I wash plates. The flat is spacious. We now have proper access to the roof garden and so it’s really good. The building management have given us caretakers who clean regularly and building wardens who take care of social behaviour etc the property management are fine with taking reports for repairs and acting on them.
Alex Carter (Shared Owner)
Mar 2021
Alex Carter (Shared Owner)
Mar 2021
Building looks nice. Flats are differing sizes. Bin store is outside - not so convenient. Builling needs painting internally. Lift sometimes breaks down. Quiet unless you open the windows - road is a bit busy with lots of police & ambulance sirens. No secure bike parking. Lots of residents keep their bike on the balcony.
Anon. Tenant (Tenant)
Verified Resident
Mar 2021
Anon. Tenant (Tenant)
Verified Resident
Mar 2021
The development at Bedford House is affordable and maintained well, the design is great too - very safe locking doors and alarms installed, lifts are usually fixed very immediately if there is a problem, cctv installed around the premises, car park at the bottom of block and a bin room at the back with recycling, key thob doors and a pretty well maintained communal space, spacious apartments that are well designed. The property management, are good at receiving calls and taking any repair reporting, and understanding if ever get into arrears. We have a caretaker or warden in the property who hoover and maintain the refuse area well. They also deal with post and leaflets that come into the foyer, usually say hi and seem hard working. Its quite a deterrent to the anti social behavior we can get at times.
Adrian (Owner)
Verified Resident
Mar 2021
Adrian (Owner)
Verified Resident
Mar 2021
Very little thought was given to the design of the building. Residents of 1 Bensham Lane must leave the building to access the bin store which opens onto the street. Each resident has a key but the locks can break. Then vagrants sleep there and make the place messy and untidy. There are two locks but, at the time of writing, only one works. Residents of 3 Bensham Lane and the London Road block have access to their bin store via the car park but they have no car parking spaces. There are cycle stores but there is no process for gaining access. I have requested this on a number of occasions without success. One of my reasons for purchasing my flat was that I thought that secure cycle storage was available. After moving in, I locked my bike in one of the bike stores but it was soon vandalised and bit by bit parts were stolen until there was othing left. The specific location where I locked my bike has a fence but it doesn't reach the roof so thieves simply climbed over. There are two bike stores with fences that do reach to the roof, making them secure, but they are already taken. Now I take must carry my bike through my flat (to avoid dirtying the carpets) and park it on the balcony. My balcony is very small so I must upend the bike to open and close the door. Building management is below average with the lobby frequently looking untidy. A lot of the paintwork is dirty. Carpets are falling away on the staircases. Clarion have never provided me with a correct invoice for my monthly management charges. I have been chasing them since October 2019 (I moved in in August 2019) for correct invoices but they seem uninterested in engaging with me.
ilanga (Tenant)
Verified Resident
Mar 2021
ilanga (Tenant)
Verified Resident
Mar 2021
The design of the building is very beautiful with many unique aspects such as an extra toilet upstairs. The fact the flat is duplex makes it seem more home-like rather than flat-like. There is always a day and night caretaker/staff patrolling the area to prevent Anti-social behaviour.
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews