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Ranked 18th out of 19 in Surrey
By FABRICA
3.17
Amber Parkside is a mix of countryside with urban design. Fabrica offer two-to-five-bedroom homes with double-height windows for residents to enjoy parkland views.
Facilities
Parking
Pet friendly
Play area
Parking
Pet friendly
Play area
Ranked 18th out of 19 in Surrey
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8 total reviews
Antonia (Owner)
Verified Resident
Apr 2023
Antonia (Owner)
Verified Resident
Apr 2023
I love the design of houses, faculties are very good. The only problems have been with management team not actionning requests quick enough. The communal areas are a disgrace so the overall appearance of the development is unfortunately not up to standard.
Manager response
Dear Antonia, Thank you for your feedback. We're glad you appreciate the house design and amenities. Apologies for any delays and the state of communal areas. We're actively improving this to match the high standards set by the houses. Glad you enjoy the local area. Your input on management is noted, and we're committed to better responsiveness. Your recommendation means a lot; we're dedicated to resolving highlighted issues for a better living experience. Best Regards,
Posted by
FABRICA, Property Management Team
Nov 2023
CMN (Owner)
Verified Resident
Apr 2023
CMN (Owner)
Verified Resident
Apr 2023
The layout of the development is excellent and we love the design of the houses. They are modern but sit well within their surroundings. The landscaping and communal areas are extremely disappointing and are not currently anywhere close to the style and scheme that was presented to us when we purchased the house. There is builders rubble, broken bricks, dumped debris, brambles, weeds etc dominating the site. The grassed areas have not been properly turfed, seeded or cared for. There are brambles and rubbish blocking the ‘stream’ at the entrance to the estate. If these issues are dealt with then the estate will be lovely and somewhere we will be proud to live. The management team have been slow to respond previously but there is more dialogue now about how these issues will be addressed. The site is still a working site and we can only hope that once it is completed everything will be as it was sold to us.
Manager response
Thank you for your feedback on our development. We're actively addressing concerns about landscaping and communal areas to meet initial standards. Improving communication with our management team is a priority. We aim to ensure the estate matches sales expectations. Your suggestions on parking and lighting are noted. We're committed to addressing finish issues. Your recommendation means a lot, and we're focused on improvements to regain your confidence. Best Regards,
Posted by
FABRICA, Property Management Team
Nov 2023
Annie (Owner)
Verified Resident
Aug 2022
Annie (Owner)
Verified Resident
Aug 2022
I have a 2 bedroom open plan design semi detached house. I have never bought from new but am surprised how many problems you come up against. Firstly, my house was missing a long feature window which was part of the design and all the other houses have it, but due to the proximity of my neighbour's drive I was unable to have it, but I was never told at time of purchase. Then on moving in day I was faced with a kitchen flood, which was due to poor workmanship in plumbing connections. And this happened 3 times until it was finally resolved. The neighbours opposite were given very expensive front garden planting as they were being used in the photoshoot but our side of the road were given nothing. I worked my way through the snagging list but it appears all the houses have faulty front doors and I have a squeaking floor in bedroom one. I experienced a flood in the garden when I had a shed base and shed put down and had to remedy that myself with a deep layer of soakaway stones as we are built on clay and a flood plane! The final straw was when the outside lamp posts were installed and I found I had one inserted by my front door and at the back of the house by the parking area. I emailed constantly to ask these to be repositioned or given smaller bollards but it went on deaf ears. I am very disappointed with the building management and property management as they do not listen or review the plans if it is obvious that the design and impact of something is going to upsetting and wrong. I now have light pollution pouring into my front and back garden and straight into all my rooms, so it is impossible to sleep with open curtains in the heat. I wouldn't recommend A2Dominion/Fabrica to anyone else - choose a different property developer. My mood has saddened living here, rather than feeling uplifted at having a new home. I would say my house is the worst on the development in terms of negative features.
Manager response
Dear Annie, We deeply regret the issues you've faced with your new home. We apologize for the oversights in the window design, plumbing, garden treatment, and lighting, which have affected your comfort. Your feedback is invaluable, and we're committed to improving our practices. We appreciate your input about the village amenities and will consider your suggestion for future viewings during the build process. Thank you for sharing your experience; we're dedicated to addressing these concerns. Sincerely,
Posted by
FABRICA, Property Management Team
Nov 2023
Eric (Owner)
Verified Resident
Aug 2022
Eric (Owner)
Verified Resident
Aug 2022
They are great at selling, a lot of promises but aftercare is a nightmare! They don’t fix the problems, always blaming the others including the residents. Definitely horrible experience. It’s been nearly a year since we moved in and our front door is not opening/closing properly, they still didn’t replace which is very serious as we can’t even lock the door properly. They don’t seem to take the issues seriously. Estate charge is very high and they don’t even look after. There are still cables around, lights not fitted properly, not being cleaned up and it doesn’t even look nice around. I definitely DO NOT recommend A2dominion/Fabrica. Please be aware before buying a house from them. It’s been a very stressful experience for us. Lots of issues we are facing with no proper aftercare - it doesn’t exist!
Manager response
Dear Eric, We apologize for the issues you've faced post-move-in, especially regarding the front door concern. Your feedback is important, and we're committed to addressing these promptly. We value your input for our improvement. Sincerely,
Posted by
FABRICA, Property Management Team
Nov 2023
Graham A (Shared Owner)
Verified Resident
Jul 2022
Graham A (Shared Owner)
Verified Resident
Jul 2022
Design of houses are very good. Lots of character. Only whinge is that it’s so far taken 4 months of complaining that the so called ‘wild flower’ areas are in fact just weeds. It’s taken them two meetings, phone calls, several emails and they still don’t believe me even though I have a degree in Botanical Horticulture
Manager response
Dear Graham, We appreciate your praise for our house designs and regret the delay in tending to the 'wild flower' areas. Your expertise is valued, and we're committed to rectifying this promptly. Thank you for your feedback; we're dedicated to improving. Best Regards,
Posted by
FABRICA, Property Management Team
Nov 2023
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews