We believe the best information about a residential development comes from the people living there. Owners and tenants have a lot of useful information to share with their prospective neighbours, not just on the property itself and its locality, but also on the developer and the building’s management.
Ranked 6th out of 25 in Canary Wharf
By Vertus
4.41
10 George Street is a 37-storey tower located in Wood Wharf, Canary Wharf's new district. The 327 waterside apartments for rent offer balconies with views of Harbour Quay Gardens and boardwalks. Amenities include a gym, wellness studio, bar, private dining room, and lounge opening to a large south-facing terrace with med-style day beds. VERTUS+ provides access to amenity spaces, events, and perks from Canary Wharf brands. Conveniently located near London's hotspots via transportation options, renting with Vertus ensures safety within a secure Estate. Enjoy nearby shopping malls, bars, restaurants, art, and abundant green and blue spaces. Amenities includes access to a 24/7 gym studio, self-service bar, private dining room and lounge which opens out onto a large, south-facing terrace. Similarly, the 24-hour concierge is available to sign for parcels, arrange for dry cleaning and welcome you home. Apartments come fully-furnished or unfurnished, how you make it your home is up to you.
Facilities
24hr onsite management
Balcony
Bike storage
Concierge
Gym
Gym classes
Lounge
Onsite maintenance
Parcel storage
Private dining
Resident events
Security features
Wifi included
24hr onsite management
Balcony
Bike storage
Concierge
Gym
10 George Street, E14
Ranked 6th out of 25 in Canary Wharf
Subscribe to HomeViews emails and learn from 40,000+ resident experts
65 total reviews
Sunita Pitamber (Tenant)
Verified Resident
Mar 2023
Sunita Pitamber (Tenant)
Verified Resident
Mar 2023
Excellent property. Very clean and well maintained. Excellent and friendly staff concierge with a special thanks to Andy. Excellent experts for letting, rentals, and new flat viewings. Special thank you to Rafael Zampieri, Maisha, Polly, and Noosrath.
Manager response
Dear Sunita, Thank you for taking the time to leave such a wonderful review! We are so pleased you are enjoying your apartment at 10 George Street and the local amenities the Canary Wharf Estate has to offer. Our onsite team strive to deliver excellent customer service to our residents and they will be thrilled with your kind words. Thank you once again. Team Vertus
Posted by
Team Vertus, Team Vertus
Mar 2023
SC (Tenant)
Verified Resident
Dec 2023
SC (Tenant)
Verified Resident
Dec 2023
Decent building, concierge. Disrepair of heating and windows (think Canary Wharf cold winter winds). No heating/cooling for 6 months, windows disrepair 1 month. Expect management to be dishonest, seemingly very willing to leave you with no heating/cooling whilst still charging you for it.
Manager response
Dear SC, Thank you for taking the time to leave a review and we are sorry you feel you have had a negative experience with Vertus. We apologise for the delay in repairing your heating & cooling - Vertus has been sending regular communications with our affected residents regarding these issues and the complexities involved in resolving them. I understand your Building Manager Polly has been reaching out to you on this matter and am pleased to say this issue has been resolved. Thank you once again.
Posted by
Team Vertus, Team Vertus
Jan 2024
Shengqi (Tenant)
Verified Resident
Nov 2023
Shengqi (Tenant)
Verified Resident
Nov 2023
The design and layout of the building is good, but there are general problems with the cooling/heating system. It cannot be used normally and is always on and cannot adjust the temperature. It has been nearly two months since I moved in and they still have not really repaired the air conditioner. I moved Two months after I came here, the air conditioner has still not been repaired. There is no heating or air conditioning in the coldest time of winter. I don't know why I still live here. There is a problem with the sound insulation of the house. There is air leakage and sound leakage from the windows of my roommate's room, but they said there is no problem. They didn't take our interests into account and refused our request to move to another apartment. If I lose my mind one day, it probably will be because they forced me to.
Manager response
Dear Shengqi, Thank you for taking the time to leave a review and we are sorry you feel you have had a negative experience with Vertus. Vertus monitor and regularly liaise with the Contractors working on Wood Wharf to ensure codes of practice as set by Tower Hamlets Council are adhered to and our residents feel they are being listened to We apologise for the delay in repairing your heating & cooling - Vertus has been sending regular communications with our affected residents regarding these issues and the complexities involved in resolving them. I have been unable to find your tenancy details on our system so please do reach out to your Building Manager Polly as she would love to meet with you in person. Thank you once again.
Posted by
Team Vertus, Team Vertus
Feb 2024
Lola (Tenant)
Verified Resident
Jul 2023
Lola (Tenant)
Verified Resident
Jul 2023
Almost all of the concierge team are extremely polite, pleasant and helpful. The communal areas are kept clean from what I’ve seen so far (I’ve been in a month). I personally really like the apartment design and most of the furniture, it’s just a shame I moved into a soiled and damaged rug and soiled and damaged sofa- issues still outstanding.
Manager response
Dear Lola, Thank you for taking the time to leave a review and we are sorry to hear you have been disappointed with the start of your leasing experience with Vertus. I have reviewed your maintenance tickets on our Resident app and have also spoken to Chloe who runs the Helpdesk and understand that the remaining issues in your apartment have operatives booked in for this week to attend and resolve. Unfortunately some of our apartment appliances and systems require third party contractor attendance to resolve any issues reported and we appreciate this can lead to frustration for our residents; please rest assured our resident's satisfaction is our main priority and we hope to successfully resolve the outstanding issues raised as soon as possible. Thank you again for leaving a review and if you need anything further the 10 George Street team are on hand to help you with this. Thanks. Team Vertus
Posted by
Team Vertus, Team Vertus
Jul 2023
Kirill R (Tenant)
Jun 2023
Kirill R (Tenant)
Jun 2023
In essence, living at Vertus Development, 10 George Street, means becoming part of an energetic, diverse, and welcoming community. The rich variety of restaurants, shops, and amenities right on your doorstep, coupled with the sophisticated elegance of the residences themselves, make this not just a place to live, but a place to truly belong. I cannot recommend it highly enough.
Manager response
Dear Kirill, Thank you so much for taking the time to leave such a lovely review. It's great to hear you are enjoying the amenities of being both a Vertus resident and a resident of Canary Wharf! Your kind words on Maisha our Move Coordinator are much appreciated and we will be sure to pass those on to her. Thanks again for the review and we hope you continue to love living with Vertus! Team Vertus
Posted by
Team Vertus, Team Vertus
Jul 2023
Page 1 of 13
These reviews are the subjective opinion of a HomeViews member and not of HomeViews