urbanbubble

Number of Developments

23

Ratings

4.61 Rating

Rating (based on 2011 reviews)

Excellent

72.70%

Very Good

22.13%

Average

3.38%

Disappointing

1.04%

Very Poor

0.75%

Based in the heart of Manchester, urbanbubble is the North West’s fastest-growing residential property management company. It currently manages  Build to Rent schemes across Bath, Birmingham, London and Leeds. In addition, it manages 1,500 rental apartments across Blackfriars, Deansgate Square’s West Tower, Anco&Co and Crescent.

urbanbubble developments

Spring Wharf, The Slate Yard and West Tower are all residential developments on HomeViews managed by urbanbubble. All are Build to Rent developments whereby residents have access to a wide range of facilities and amenities on site.

urbanbubble reviews

“The Slate Yard is a wonderful place to live. Not only do you have everything on your doorstep, the service from the Slate Yard itself is awesome.” Verified resident, The Slate Yard

“All the staff were great, Emma showed us around the apartment and made the move effortless. Yasminas been brilliant from the start and taken care of everything we’ve needed. Ali and the concierge team have always been professional and welcoming. Sarah at the gym and amenities Knows her stuff and I can see how excited she is to welcome us all. I can’t recommend the building enough for people looking for a genuine five star experience.” Verified resident, West Tower.

You can read reviews by urbanbubble on HomeViews. Are you a resident at a Urbanbubble property? If yes, please submit your review here. If you can’t see your urbanbubble property listed on HomeViews, click here to submit a new listing.

Award winner

Residents have rated this company an award winner! Select a development below to see which awards it has won.

Developments

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urbanbubble reviews

Reviews

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Private Tenants
Verified
Showing 2011 reviews

Amazing Place to Rent

Verified Resident
Verified Resident
Review Date Apr 2021

This is a very conveniently positioned residence. Its in the heart of birmingham in a safe and secure area with all the shops and local amenities at your doorstep. The design of each apartment is modern and fresh which makes it a pleasure to live in. The management are always on hand to help with any questions or queries and will go out of their way to make you feel comfortable. Everyone is very friendly including the staff, management and the residents.

Please tell us what you like and dislike about this area:

An amazing place to rent, convenient and vibrant. Conveniently located in the heart of birmingham with easy access to local bars and restaurants and the best of the best shopping is available at your doorstep. The apartments are modern and well insulated and there is little or no noise from neighbouring residents. The bin area is conveniently located in the lobby and is open 24/7 and there is a co-co located on site for those emergencies.

Please share one thing (or more) which you wish you had known before you moved in:

Parking is a very big issue. I wish parking was included within the rental price, the only options are underground parking which is currently an 8-12 week wait alternatively you need to apply for an annual permit.

How has the building management responded to any problems or issues you have raised:

At present we have not had any problems which are to be reported, its been just over a month and everything seems to be smooth sailing.

5
Facilities
4
Design
5
Location
5
Value
5
Management
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Manager Response

Thank you so much Aly & Syeda!

Your words read like a smooth, motivational snippet from an official brochure.
Much thanks for that! We’re glad that you have chosen us and appreciate what we have to offer.

See you around!

Friendly team, always willing to help

Really got our moneys worth with this flat, the size, the location, layout and furniture are all perfect. The facilities on offer here are fantastic, the gym was a major plus as now we don’t have to pay for a gym membership. The buildings look fantastic inside and out and the furniture really compliments the apartments. The team are friendly and welcoming, they are always there to help or answer questions, they really do make you feel at home and apart of a little community. Being able to decorate the flats yourself and personalise them just adds to the homey feel. There is no place quite like Spring Wharf, I love everything about it and it really is a great place to call home.

Please tell us what you like and dislike about this area:

With bus stops right outside and a train station a few minutes walk you have transport links to anywhere. Being so close to Lidl means you don’t even have to drive to do your food shop. Bath has such a wide range of shops and restaurants or takeaways if you want a night in. There is so much to do here with so many museums and parks. What more could you ask for?

Please share one thing (or more) which you wish you had known before you moved in:

Lack of parking maybe? It’s not really an issue for me as I use public transport but it does make it difficult when your moving in or if you were to have someone visit you but I don’t think it’s a huge issue.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Best Rented Property I’ve Ever Lived In

I have lived at The Slate Yard from June 2021 to June 2023 and one of my absolute favourite aspects is the private dining room, I’ve hosted my birthday party, a Christmas party, a works canapé party etc and have always gotten amazing reactions from people. Also I can’t speak highly enough of Jordan, John and Andrea on the desk, always professional, never had to wait long for a maintenance request, always helpful with parcels. As much as the facilities, the staff here have been what has made my time truly exceptional. The only reason I’m leaving is to buy my first house and I’m really going to miss The Slate Yard

Please tell us what you like and dislike about this area:

Gorgeous location, prime city centre location especially for me who lives going out to spinningfields for a restaurant night out. Never had any problems with security, other tenants, noise etc. Only downside I would say is that as much as you can always get parking in the NCP next to The Slate Yard, annual resident parking is quite expensive.

Please share one thing (or more) which you wish you had known before you moved in:

Parking, upon moving in I was told limited parking was available but only once I moved in did I realise I’d have to get an NCP residents pass

How has the building management responded to any problems or issues you have raised:

Prompt responses with all maintenance requests, not that many came up. My only ones were some flaking paint and the smoke alarm batteries needing changing.

5
Facilities
5
Design
5
Location
5
Value
5
Management
User submitted image of  The Slate Yard, M3
User submitted image of  The Slate Yard, M3
User submitted image of  The Slate Yard, M3
User submitted image of  The Slate Yard, M3
User submitted image of  The Slate Yard, M3
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A Great Place to Experience Glasgow Hospitality and Kindness

DESIGN: We are in a 2bed/2bath apartment w/ phenomenal viewscapes to the east and north. When the sun shines after a rain and when the buildings on the riverbank are lit at night it’s gorgeous. Also, great views of fireworks all over the city (Guy Fawks, Christmas, New Years). Be aware though that many lower floors only view the buildings next door – views are dependent upon your apartment’s window direction and the flat level. Lower flat views (and less expensive lease) have obstructions to the view. But if you have the wherewithall, the views from higher up are terrific. We splurged on the higher rent for the better view and given our planned time frame – it’s been worth every penny – it’s gorgeous). For dog owners, this is a very dog friendly development. Glasgow Green about 1/2 mile away is the best place to walk the dog, but there are grassy areas along the bikeway and the river for early morning/late night relief (just be sure and bring a baggie to scoop and deposit in the many waste bins along the walkways).

FLATS: We viewed many different flats while shopping, and all are very similar in terms of design and amenities: The main living space is multi-functional: kitchen, eating, tv/living, study. We have a furnished place but still bought dressers, a desk and a coffee cart. Some of the flats have a L-Kitchen, ours is a One Wall Kitchen (which I will never ever choose if given an option). And, since it’s all one big (-ish) room, with tv and cooking it gets noisey) Bedroom is small but big enough for the bed, side tables and a nook for two, side by side Ikea dressers. We love the separation of the washing / dryer combo unit in the entry hall closet. The washer/dryer is good, be sure and reference the manual for settings/operations. The dryer is not efficient, if I use it, I do so for only 30 or 60 minutes just to prime the drying before I hang clothes to finish drying. Two way switches for lighting up the interior from the front door is helpful at night time entry, the bathrooms are well appointed, but the vent fan is often not up to the task and it can get steamy during showers. I despise the bathroom flooring which feels like stone and because it is not sealed, it shows every drop of water/soap and cleaning it is a pain.

BLDG MGT: Ultimately it comes down to people and without exception the people who work in the property management, the complex’s reception desk, the cleaning staff and day to day maintenance the staff are stellar: Sarah, Daniel, Josh, Amy, Kayote, (scared I’m leaving off someone) are the reception folks. They always greet us with a smile and our names when we come home, often they open the remote door for us as we fumble for our key fob. Its nice to stay and chat when they aren’t immediately busy with other tasks. They are the go-to people when we have questions or need help. Always professional, and when they aren’t able to provide an answer right away, they get back to us right away. Many of the people who live here in the development are new to Scotland (like my household) and the reception, housekeeping (Jackie – great advise on cleaning products) and handyman (Paul) staff are like ambassadors and interpretors. When we don’t know something or need a recommendation as to stores to find needed supplies (BonniePack!) they are a treasure trove of information. Really they are the type of people a building development like this needs and needs to keep: friendly, efficient, professional, informative, and they go out of their way to help.

Non-Personnel Issues: This is a rant, more of a complaint about how some people handle disposing of their garbage and recycling. I get the sense that many of the tenants are not accustomed to the responsibility of managing their own household by themselves without other family to carry the load. The management have posted illustrated guidelines about the rubbish and the recycling disposal rooms. Unfortunately for those of us who do follow the guidelines there are more than a handful of residents who do not comply. For a while it was absolutely awful now it is marginally better, but I still see entire Amazon and Ikea boxes tossed onto the recycling room on the floor, not flattened and placed into the bins. And frequently, in the waste room it appears that some tenants simply crack open the door and toss the bag in with no notice of it getting into a dumpster bin. Consequently, there almost always, busted bags on the floor with food spilling out. While the staff’s efforts at signage and emails, and even cleaning it up themselves, has resulted is some small improvement, it is clear that there are too many tenants that still seem to think that their civic duty ends after being polite on the elevator.

Please tell us what you like and dislike about this area:

This development is on the south bank of the Clyde, between the big Barclay’s corporate offices and Commerce street as it crosses the river. There are two pedestrian bridges for easy access to City Center:
Central and, Queen Street stations, St Enoch, Buchanan Street etc all a short stroll across the pedestrian bridges. Here on the south side, there are many excellent Mid Eastern, shwarma, and Indian restaurants as well as Bonnie Pac (warehouse like shopping/dollar (pound store prices, and the folks who run it are fun to chat) Also several small grocery stores and a 24/7 Spar market which is just the thing you need when you run out of olive oil in the middle of cooking dinner. (Literally a two minute dash to the next corner!) Glasgow Green is about 1/2 mile away is the best place to walk the dog, but there are grassy areas along the bikeway and the river for early morning/late night relief (just be sure and bring a baggie to scoop and deposit in the many waste bins along the walkways). Some people may find the busy train tracks approaching and departing the Central Station a negative but I find the sound and the sight quite pleasurable…. but that may be because I had the bad luck one year to live under the flight path of a large busy airport for 18months once. Trains are relaxing to watch pass by and the the rhythmic sounds are soothing at night.

There is a building under construction (I believe for commercial and/or office use) very close to the residential towers (there are three linked at the reception) that can be annoying during the day, and don’t know how busy it will be once complete and occupied. It’s taken more time to get used to ignoring those sounds. But unlike the trains, construction will eventually end.

We moved here in late October and on our tour I asked (being used to a different climate) if there was air conditioning (no) and window screens (no). The window don’t open wide (safety) so I wonder if/when the summer comes and the climate change causes extreme heat how awful it will be inside. We have opened the windows lots for fresh air at night but there doesn’t seem to be a lot of effective air circulation.

Please share one thing (or more) which you wish you had known before you moved in:

The tenants have a shared Whats App group that is accessible through a QR code. It’s been a goldmine of tips and info (some I’ve shared here). Generally we have not had to use much heating – seems that the surrounding apartments and the buildings’ energy rating help with that. I’ve been disappointed that one of the utility providers – “Insite” – has been WOEFULLY inefficient and delayed in getting our first bill to us. (still don’t have it) and we know there will be 3.5 months of use to pay when we get it. This is unacceptable and would never be allowed by public utilities in my home country. The thermostat is not very user friendly.

How has the building management responded to any problems or issues you have raised:

This is a brand new building, built only for rental residential and being new, there have been maintenance issues that have popped up as people have been using the apartments and things. Minor tweaks mostly. An elevator had to be shut down for a few weeks due to a problem with a main control panel but the staff were good about providing updates to the residents as to the status of repairs (and supply chain delays and the work around they figured out). Never had to wait more than a minute when the second elevator was out of service.
The onsite management are responsive and work quickly to get issues cleared up. Their biggest challenge has been getting tradespeople scheduled in to do work. There is (are) onsite maintenance staff for the more basic issues, but for some (electrical, elevators, some plumbing) it takes longer to get repairs done. But that is a result of skilled tradesmen shortage it seems.

5
Facilities
5
Design
4
Location
4
Value
5
Management
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The FOLD Croydon, An Amazing move in and my best decision!

Amazing Building design with modern facilities. Professionally managed. Needs better training of staff for machine and utilities functioning. Sky garden on 35th floor is just an amazing view of London. Couldn’t ask anything more. Gym missing and few parking spaces (care for environment)

Please tell us what you like and dislike about this area:

Excellent Connectivity Train, Tram and Buses. Convenience grocery and super market in and around within walking distance

Please share one thing (or more) which you wish you had known before you moved in:

An arrangement to check facilities before move in with Inventory report signed before move in. The flat was not available for basic checks a day before, everything was done on the last day with tenant left to just check in w/o any time for getting the requisite in place before move-in. It needs to be planned better. Complete process of pre move in needs better planning.

How has the building management responded to any problems or issues you have raised:

Arnold at the Front Desk has just been amazing in supporting me for a smooth move in. few glitches here and there but hope that gets resolved sooner.
Special mention of Kristian Coote, he has been in action for unresolved issues with spontaneous response and personal visits. Kudos to him

4
Facilities
5
Design
4
Location
4
Value
5
Management
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