About Taylor Wimpey Central London

Please tell us what you like and dislike about this area:

The area is beautiful, with the view outside, however, I wish we had more supermarkets around, I have to cross the bridge and go to Waterloo which is far.

Please share one thing (or more) which you wish you had known before you moved in:

The fire alarms are incredibly sensitive, they get activated very easily.

What is the best feature of your home:

The view is the best feature of my home, I love it, it is gorgeous!

Please tell us what you like and dislike about this area:

The area is good for bars, restaurants but it still needs some more development to become better. As the development design is not secure and the overall materials used such as door locks, fob security, etc is poor we have had a lot of thefts and vandalism events. The development and the building management rarely do anything about it. Bin collection is also poor and as there is no fencing we get a lot of people coming into our development and engaging in anti social behaviour. Transport links are generally at 15min walking distance

Please share one thing (or more) which you wish you had known before you moved in:

The heating contract and the fact that it can’t be changed to something more green and sustainable

How has the building management responded to any problems or issues you have raised:

The building management is extremely careless and doesn’t respond to our complaints. They scratched everyone’s windows by using a poor quality method to clean and haven’t fixed it. I have sent almost 30 emails as it’s been 8 months since they damaged my property but if I don’t pay them they charge penalities. They also take a lot of time fixing our main door which keeps breaking. They don’t engage in proper cleanliness or maintainence. They stop replying to our emails and pretty much ghost us. The development also doesn’t do anything about it when we complained. We are basically trapped with no one to help and unsure of our rights here

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Facilities

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Design

4

Location

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Value

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Management

Please tell us what you like and dislike about this area:

Great Location. Close to Battersea Park with access to two mainline rails stations (Queenstown Road and Battersea Park). For the shopping, not far from Clapham Junction, Sloane Square, King’s Road.
Nine Elms Area is in complete regeneration with the Power Station, Prince of Wales and of course Battersea Exchange.

Please share one thing (or more) which you wish you had known before you moved in:

None. So far we have not been disappointed and we got all the information we needed during the viewing. We knew the area as we were renting not far away from Battersea Exchange, which helped in the choice of the location.

Elements of the build seem to be rushed, we’ve had lots of issues with leaks, communal doors breaking, thefts from the bike store, council struggling to collect waste.

We have a long, growing list of issues, many of which have been sat with Remus (managing company) and Taylor Wimpey (developer) for over a year now.

Taylor Wimpey rarely take ownership of issues which are firmly in their remit as an under warranty building which is only 2 years old.

Remus are an absolute shambles, our first two property managers were AWOL for the first year of our time here. The team we have now are nice people but so incredibly stretched and under resourced that they rarely actually manage to solve any issues unless we press and harass to get and keep their attention.

E.ON provide hot water services through a purpose built energy centre. It’s dependant on gas and biofuel. Rates are not well regulated so costs can increase overtime without really being checked.

Please tell us what you like and dislike about this area:

The area is brilliant, really well located between Olympic and Victoria parks and at the end of the greenway. Multiple supermarkets nearby on Fish island and Roman Road. Lots of pubs and restaurants. Great transport links.

Please share one thing (or more) which you wish you had known before you moved in:

How poor the build quality and workmanship is. Lots of corners have been cut.

How has the building management responded to any problems or issues you have raised:

Very badly.

Remus are an absolute shambles, our first two property managers were AWOL for the first year of our time here. The team we have now are nice people but so incredibly stretched and under resourced that they rarely actually manage to solve any issues unless we press and harass to get and keep their attention.