About Swan Housing Group

Please tell us what you like and dislike about this area:

We are close to the dlr, there’s good transport links, I love it

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really, we did our research before moving in.

Please tell us what you like and dislike about this area:

The area has everything you need and want, from restaurants and coffee shops to markets and and superstores within walking distance. Amazing and huge park with tennis and basketbal courts. The transport links in to central London and all other parts are easily accessible.

Please share one thing (or more) which you wish you had known before you moved in:

If only I knew what an amazing apartment this is ! I would have bought it sooner !

How has the building management responded to any problems or issues you have raised:

Building management company could do better and there is always room for improvement.

Please tell us what you like and dislike about this area:

The transport links are good, DLR, District and Central line are all close by. It is mostly quiet due to it being a private estate.

Please share one thing (or more) which you wish you had known before you moved in:

Where my flat is positioned means the sun rise shines through my windows. Also that the internal walls are really thin which means you can hear everything, even just the dropping of a key.

We’ve been asking for 24/7 concierge forever and they are still dragging their feet. Same with getting a K9 patrol to rid the area of drug dealers and other ASB.

Be ready to have to escalate and chase regularly to get them to do anything; and when they send someone to fix something watch them like a hawk because chances are they will break something else while attempting to repair your snag.

Please tell us what you like and dislike about this area:

the area still has issues but they are being slowly addressed; this is a very well connected development with almost instant access to the cycling lane, DLR, bus station, or highway. It’s very convenient no matter your favourite mean of transportation.

Republic is very nice with several spots to grab a coffee or dessert and more shops are due to open soon, which is lovely.

The main pain point is the anti social behaviour still happening right there; this is still a hot spot for drug dealers, and we have an ongoing issue with anti social driving, especially during the weekend
The bin collection is a joke and is still a problem. For some reason someone decided they putting the bins right in front of your building entrance was a good idea so you are greeted by mountains of rubbish regularly. The council is catching up and I did notice an improvement in the last couple months but it is still a work in progress.

The apartment are very nice, good surface for the price but watch out for snags and defects; and you really need to harass management to get them to do anything.
Poplar High street will change soon so I hope the new layout and other improvements will help.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I visited the area after lockdown. We came when almost no cars were out so the area was very quiet.
With everyone back to normal the traffic noise is constant, and distressing during the weekend.
We had to budget for more soundproofing to make our flat liveable.

How has the building management responded to any problems or issues you have raised:

They are very slow to address any issues we have and we had to threaten to sue to get them to finally do something.