About Story Homes

The build quality is good, but the completion of public spaces has taken a very long time – roads are still not adopted over 8 years after the development started. Public spaces are starting to be tidied up now, but have often been left in a messy state for weeks or months (and some even years) without any communication from the builders as to when they will be completed.

Please tell us what you like and dislike about this area:

Biggar is a vibrant town with good transport connections and a thriving high street. Good local services, including doctors, dentists, sports centre, library, etc. Very peaceful, yet with good road access to both Edinburgh and Glasgow and a reasonable bus service to Edinburgh.

Please share one thing (or more) which you wish you had known before you moved in:

I feel I was very lucky with the position of my house, meaning the garden is particularly open and not overshadowed by other houses. It is difficult to get a feel for that from looking at a plan.

What is the best feature of your home:

Good sized garden and attractive development. Great local services.

Please tell us what you like and dislike about this area:

The development is in a good location with close access to local shops, schools, recreational areas and a range of nearby supermarkets. I am local to this area, having grown up here; it is a nice part of Blackburn to live in. There are a number of other developments in close proximity to Story and new developments that are starting to build, so the impact on traffic etc is unknown.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had reviewed the plans more thoroughly, as I was not aware that there were shared gardens and a couple of other things. Parking is also a bit tight if the home has two cars and a visitor.

Find out about the optional extras early on.

It is a good idea to become a member of the Facebook forum to get advice on various things. It is also helpful to see what is going on in the community.

How has the building management responded to any problems or issues you have raised:

The site managers have been super helpful and responded to all issues as quickly as they could. Some issues were out of their control, as staff are not directly employed by Story. The induction was also helpful; I knew most things but picked up some new information.

The design of the development is good and houses are not too close together with good sized gardens. The roads are narrow through and we have bumped a neighbours car reversing off the drive due to limited parking.

Please tell us what you like and dislike about this area:

There is a variety of local shops close by, including two mini supermarkets. These are a short drive away as it would not be convenient to walk with shopping. Bars and restaurants are very limited along with local schools for the amount of housing and new developments close by. I would say that open spaces are good at the moment and Witton park is a short drive away, good for children and dog walking.

Parking is very limited on the estate and this has meant that we have had to have our driveway extended privately due to the roads being so narrow. Traffic is quiet and the location is peaceful and quiet.

Please share one thing (or more) which you wish you had known before you moved in:

We were not informed of any extras we could have had such as oak doors and wish this was an option when moving in.

How has the building management responded to any problems or issues you have raised:

Only responded after constantly emailing the aftercare team and sometimes do not get a response back from them.

Please tell us what you like and dislike about this area:

It’s remarkably quiet and calming living at Aspen Grange. The development has not only considered families when designing the site but has created an idealic range of properties for older couples who don’t have families. The busy dual carriageway is barely audible and the site has the benefit of being on the fringe of all public amenities.
The property is beautifully constructed and is not only low maintenance but also energy efficient.
Excellent Transport links to the town centre with a good bus service and easy access to the M6 make it a desirable area to live for commuting to work not only in Carlisle but also further afield.
I am very lucky to have found somewhere to live that makes me feel happy and in these current times has not felt at all suffocating or unpleasant during lockdown.
Thank you Storys

Please share one thing (or more) which you wish you had known before you moved in:

More varieties of show home across their sites so all designs can be viewed

How has the building management responded to any problems or issues you have raised:

All issues dealt with in 24 hours but I have been extremely lucky to have no issues.