About Stonewood Partnerships

The design, build, attention to detail and quality is why we invested in a Stonewood property. The environ harmonious with original farm setting, and layout good, the style of the house development has been much admired. We love the exterior look and the feel internally it is spacious and well thought out. We think the kitchen is fab and so is the wood burner! A couple of poor design considerations, such as no catches on Rationale windows or doors, which are a safety issue, and is hopefully being addressed. The lack of visitor parking is an ongoing issue. The heating system initially was a total nightmare, being a hybrid control system making it unnecessarily complicated. We love the interior finishes, choice of materials v good. It would have been good to have regular road cleaning during the site construction phase, as delivery and site vehicles create road dust and mud which is a constant issue. Or clean everyone’s windows over regular periods! The only issue we felt was poor, was quality of garden/turf/soil/level. It was great being given a bin / bike store. We had some snagging issues, but the Customer Care / Admin Team have been brilliant. Indeed all the Management Team and Site Team and visiting contractors have been flipping fantastic. Listening and responding to our queries and concerns, a first class service which has been much appreciated. We are often asked “Would you recommend a Stonewood house to anyone else” and our answer is a resounding “Yes!”…

Somerbrook feels more like a design led development because it has a different design style to most new build sites we had seen in the Wiltshire, Gloucestershire and Somerset areas we had been searching in. The built form is by no means uncommon across the country, but there were few if any sited in this type of location which offered the type of home found here. This, together with the relatively generous space standards and also ceiling heights, wooden floors, modern window styles and generally higher quality of build, materials and finish attracted us to this development in particular. There have been snagging issues but Stonewood’s problem solving approach is to be applauded.

Vistor car parking is inadequate. Wider roads would be an advantage. Future proofing the design should have been better. Air source heat pump essential, solar panels and an EV charge point are 3 things that would greatly improve the design. I have already had to install an EV point, which would have looked neater if part of the design. When gas is outlawed and it will be, I’m looking at an additional spend of thousands to convert to air source heat pump. Handcuffed to FloGas pricing structure, as there is no competition. Unit price has already gone up. Very happy with the way that snagging has been dealt with. On some occasions multiple visits were necessary, but in general they are dealt with quickly. Lighting at the entrance to the development can be better and the road signs should be closer to the main road, as many people drive by without seeing it. Problems with the post code but I guess that is a Google thing and not a Stonewood issue – it sends everyone into Frog Lane or even worse Callow Hill. Overall, the house is great.

Kitchen design is very inconvenient – the chopping space should have ideally been next to the cooker .
Gas emissions from side neighbour ( depending on direction of wind ) fly into the houses. Def not happy with this as although it’s built to regulations it isn’t safe for residents.
There are no facilities for children to play ( a little park etc )
Residents were given houses before work was completed thus making a mess of our drives and dust all over due to ongoing work on other houses.
Problems that are reported are not sorted within a reasonable time .