About One Housing Group

Founded in 2007, One Housing Group is a not-for-profit organisation that manages around 16,000 homes across London and the surrounding counties. The company plans to build 5,000 new homes over the next ten years.

One Housing Group developments

One Housing Group developments listed on HomeViews include Brackenbury Grove – a collection of one, two and three-bedroom luxury apartments and houses set in a secure gated community. The development is just a 10-minute walk from Ravenscourt Park tube station.

“Technology fans will be right at home at Brackenbury Grove, in London’s W6 area. Each of these apartments, mews houses and town houses in Brackenbury Village “a quiet pocket of West London” incorporates a smart home technology system that not only gives you full control over everything from heating to lighting, but improves energy efficiency and makes this an eco-conscious choice, too.” – HomeViews Property Pro on Brackenbury Grove

One Housing Group reviews

“A lovely development by OneHousing, well maintained with an excellent and friendly concierge. He is available during working hours to accept deliveries and help with general site queries. Situated on the border to Brackenbury Village with a mixed community, easy access to Shepherd’s Bush, Goldhawk Road, Hammersmith and all their amenities.”  – Anonymous, verified resident at Brackenbury Grove

Do you live in a One Housing Group property? If yes, please write a review here to help the HomeViews community understand what it’s like to live there. If you can’t see your development currently listed, submit a new one here.

Number of Developments

8

Ratings

3.52 Rating

Rating (based on 16 reviews)

Excellent

18.75%

Very Good

43.75%

Average

25.00%

Disappointing

12.50%

Very Poor

0.00%

Developments

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Showing all 8 developments

One Housing Group reviews

Reviews

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Showing 16 reviews

I wish I could move the building to another road

The development is not very good, it is not well maintained. If something breaks it takes al long time to get fixed.
the layout of the building and flat however are really well done. I wish i could just move the building somewhere off this horrible road to a better place.

Please tell us what you like and dislike about this area:

I dislike that there is no community, everyone keeps to themselves.
The main road it sits on is very loud and horrible
The canals near by are lovely to walk by and theres a bird sanctuary near the water tower which i like to visit

Please share one thing (or more) which you wish you had known before you moved in:

Wish i had known about the road before i moved in.

3
Facilities
3
Design
2
Location
3
Value
2
Management
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Practical and decent place

The development’s design is very basic. We are thankful though that it offers a lift despite being only 3 floors high. The allocated parking space – 1 per unit is also excellent, as we do not have to look for parking outside. There is basically no facilities other than the lift and parking. There is a little garden at the back which is too small for any activity.. except just to take a 1 minute stroll. No gym.
The building management has not been very responsive. The building manager has not been seen at all, other than her picture being on the notice board saying that she is the building manager. The grass was not cut for several months and it grew to about knee length – they said it is covid-related at the gardener lost some of the workers and could not complete the job. The building’s fixtures in the units are decent however there are some funny things such as a doorbell – but no mailman can come up the lift without a fob. There is a dishwasher switch in the kitchen but no dishwasher. The units would have been better with more storage space.

Please tell us what you like and dislike about this area:

The area is a decent neighbourhood. About 15 mins walk to the nearest shop, which is very convenient. Noise level is quite low to average except when the houses nearby are undergoing renovation works. A bad point would be some neighbours (the houses nearby) who like to burn their garden waste. The open burning causes the smoke to suffocate this whole area. In summer when it is essential to leave the windows open for air, the smoke gets into my unit.
The street where this new build is built on is a narrow street with terrace houses, hence many cars on both sides of the road, leaving the lane very small. Have not had any problems with parking, bin collections timely and not much traffic noise. A decent and quiet neighbourhood.

Please share one thing (or more) which you wish you had known before you moved in:

Footsteps from the top unit can be heard although they’re just walking normally.

If there is one thing you would change about your flat or property what would it be:

More storage space in the storage room/cabinet and a dishwasher should be installed. The doorbell system should have 2 options, so that we can let the courier guys up, to our unit. Now we have to go down each time.

3
Facilities
3
Design
3
Location
2
Value
2
Management
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Easy access to London

Flat looks onto road which isnt that nicest view, it is also very loud and busy,
The design of the building and room are fine and they do the job, just wish i had a window that looked onto something nicer.

Please tell us what you like and dislike about this area:

East transport access, very easy to get around.
A lot of it is getting redeveloped at the moment which is quite loud and annoying.

Please share one thing (or more) which you wish you had known before you moved in:

Wish i knew about the road

3
Facilities
3
Design
4
Location
4
Value
3
Management
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Quality build, convenient location, services could be quicker.

Design and build quality are very good. Doors are thick and strong, appliances are a high spec etc.

The development is also located in a very convenient sub-urban place with town very close by without the negatives of living in a town centre.

Building management has been good, with fixes and teething issues of this new build being tended to quickly in my own experience and on hand support only an email or phone call away.

Development has not had grass cut as frequently as I would like, with it becoming overgrown at one stage in my short time here so far, and windows have not yet been cleaned on the outside.

Overall I am satisfied and would recommend this development. The community in the rest of the block are very nice too.

Please tell us what you like and dislike about this area:

Convenient location for nearby shops, takeaway restaurants, train station and town centre.

Please share one thing (or more) which you wish you had known before you moved in:

Do make use of the communication channels available to you and dont worry when an issue pops up. Everything is often resolved quickly and there is no need to be worried or angry.

How has the building management responded to any problems or issues you have raised:

Yes. There were a few teething issues but they were resolved quickly. Would like other services to be dealt with quicker, such as grass cutting, cleaning and window cleaning.

4
Facilities
5
Design
3
Location
4
Value
3
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

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