About One Collection Group
The One Collection Group are a contemporary hospitality and estate services provider, they pride themselves in brining the best lifestyle offering to the north east of England.
Modern place to live in the centre of town
The development is really new and the design is modern, including the furniture. It is lacking facilities as there is only a residents lounge, a really small and not well-kept courtyard at the back and a restaurant / bar at the rooftop. It would have been nice if there was a small gym and a larger / greener / better maintained open space at the front or back. Lack of parking availability is a downside, it would have been better if there were parking spaces for tenants. The building and property management is good, any maintenance issues we had were quickly resolved and all the members of staff are friendly. It is sometimes hard to get an answer to your question however.
Please tell us what you like and dislike about this area:
Great range and quality of shops, restaurants and bars. Close to the China town and the city centre where all the buzz is. Close to a small green open space and walking distance to a larger park. Close to the central station where local and national trains run regularly. No traffic noise, some anti-social behaviour observed at night in the streets, not by tenants however. Very limited parking availability, not specifically available for tenants either. Bins in the building are sometimes full due.
Please share one thing (or more) which you wish you had known before you moved in:
There were very frequent lift breakdowns for a number of months which was a real pain for the people in the higher floors – not ideal for a building with flats in 25 floors.
How has the building management responded to any problems or issues you have raised:
Quick response to maintenance issues, friendly members of staff.
3
Facilities
5
Design
5
Location
3
Value
4
Management
