Please tell us what you like and dislike about this area:

Very close to london underground Zone 4 station (5 mins walk), and easy access to two other tube stations. Retail park 20 minute walk away. A row of local shops also 5 mins walk away. Off street parking is limited

Please share one thing (or more) which you wish you had known before you moved in:

Understanding how some of the bills work such as gas and water. This was not explained to us (and actually we were incorrectly told some information) and it took a few weeks when we moved in to ensure the bills were set-up properly.

How has the building management responded to any problems or issues you have raised:

Yes they have – when it’s small things generally they are quite quick to response and have them sorted. However when we had a leak in our walls, due to a pipe not being tightened enough which left water stains on our walls, it took about 2 months of back and forth to get this investigated and repaired as I kept being told it was mould and not their problem

The service has been also appalling ; delayed responses to urgent queries, issues with balconies failing quality standards, and huge delays in producing annual statements. Overall the value is average mainly due to location

Please tell us what you like and dislike about this area:

Transport links are amazing – 3 mins to tube, 24 hour bus opposite the development etc. Supermarket right across the road and a great cansl parh to take a walk) cycle as well. Very pleasant feel and not too crowded

Please share one thing (or more) which you wish you had known before you moved in:

More insight on materials and infrastructure used such as for heating, broadband etc

Parking: is very difficult when the family tries to come and visit us, because the street most of the times are full and we have a big parking lot just in our state and it’s closed and that’s a shame. You should try and arrange a way that only visitors can use that parking lot and for a certain amount of time.

Bins: the front bin area is disgusting, always full, always with a horrible smell and we don’t know if it can bring diseases or rodents.

Cleaning: With regards of cleaning, all the bridges are always dirty, the doors to access are always dirty as well, the elevators are on a shame condition, this are things that should be looked at.

Food delivery: Before it was not allowed to food delivery drivers to come up to the flats, now they are coming upstairs always with the helmet on and we believe that is a safety issue, we have kids and it can be dangerous so I suggest that anyone who order food should go to entrance/reception to collect their food.

Please tell us what you like and dislike about this area:

With regards of public transport we have no complaints, we have a lot of options.
With regards to parking is very difficult when the family tries to come and visit us, because the street most of the times are full and we have a big parking lot just in our state and it’s closed and that’s a shame. You should try and arrange a way that only visitors can use that parking lot and for a certain amount of time.
With regards to bins collections, the front bin area is disgusting, always full, always with a horrible smell and we don’t know if it can bring diseases or rodents.

Please share one thing (or more) which you wish you had known before you moved in:

They advised us before moved in that the park at the front would be used for short time visitors and it never happen so we kindly believe that they lied to us.

How has the building management responded to any problems or issues you have raised:

With regards to the building management we have no complaints, Charlene and Julianne are 5 stars. Lovely. Including the concierges are amazing people.

Atrium point is a good transformation of a building that was once used for corporate offices, the remnants can be seen in the grounds.
External grounds could use a revamp but the building itself is well looked after, with a welcoming reception, limited concierge service, bike storage facilities (not sure if covered by cctv) and a courtyard (the atrium) which is nice but projects every conversation.

Good flat, although in some flats the designers thought it was better to have a second door leading to balcony/ patio rather than a window which is not ideal for the summer, particularly if you live on lower levels as it’s not safe to keep the door open all night. The glazing on the windows could be better, depending on location in the block you can hear traffic and other outside noise.Apart from these no issues with the design, lots of light coming into flat, nice functional kitchen with decent appliances and a good bathroom.

Friendly and competent Handyman on site so basic repairs are often completed same day if lucky or within 48 hours at latest

Please tell us what you like and dislike about this area:

A relatively quiet area, very close to the Grand Union Canal and parks. There’s a few good pugs close by but not much else in the way of entertainment so you’ll have to travel a short distance for that.

The area has good links into central London, served by the Piccadilly line which is 2 mins walk from Atrium Point and the Central line which is a short bus ride or 15-20 mins walk. Although sometimes particularly late night it can be a long wait to get trains to and from Sudbury Hill station.

No obvious issues with crime or anti social behaviour in the area. Occasionally street drinkers but no big issues that I’ve noticed.

Iceland and other smaller stores are a few mins walk away along with an award winning chippy, Turkish, Persian Indian, pizza and other fast food outlets. A decent selection but could be better.

The West Cross regal park is a short walk or bus ride away and has a range of shopping outlets including; Lidl, M&S, TK Max, Next, Sports Direct, McDonalds and Nandos. Greenford Quay a new development close by has a Starbucks and many new food outlets and a co-op are set to open soon.

Parking in surrounding streets is without restrictions in the evening.

Please share one thing (or more) which you wish you had known before you moved in:

Probably quieter on higher floors, plus I bet the views are decent.

How has the building management responded to any problems or issues you have raised:

Yes very good when issues are raised and they approach with an attitude wanting to resolve.