Modern contemporary designed flats that aren’t as lovely as they look!
Although there are concierges on duty 24/7 they are extremely unhelpful and do not add any value to the experience of living here, although their engagement is obviously costed into the high rents we pay – for example the concierges refuse to take in deliveries, or even escort visitors to the lift and press the button to let them up to your floor so you can meet them as the lift arrives on your floor. It means you have to come downstairs yourself to escort every single guest to your apartment!
Allocated parking space has proved to be a constant problem – frustratingly although you pay an extensive £100 a month for the space, the landlord insists on you registering your car registration with them, are now actually having the audacity to charge you £20 to change registration to another car, and forbid you parking any other vehicle other than that which is registered in your own parking space that you are paying them a whopping £100 a month for! This means that for example if you have a car accident, as we recently did and have to register a courtesy car in the meantime, you are going to have to pay them £20 , and once your own car is fixed and returned, you have to pay them yet another £20 to re-register it so you can park it again in your space! If you borrow a friends car for a week, for some reason, you aren’t allowed to park it in your own parking space unless you de-register your own car and pay them £20 to register it for the week and then of course once you swap cars again it’s another phone call to the landlord, another £20 and another sticker issued to be put on the car! It’s mercenary, impractical, convolutedly administrative and at the end of the day totally unnecessary! We pay for our spaces and should be able to park whatever car we wish to in there!
Satellite TV was an absolute nightmare to get installed up and working, and has since suddenly failed and taken weeks to get up and working again. I have been constantly backwards and forewords between landlords who tell you it’s Sky’s problem and Sky who tells you the problem is the landlords communal equipment that they aren’t allowed to service, and that the landlord needs to service. In the meantime we’ve been without any TV for literally several months when I first moved in, to several weeks more recently!!!
The communal areas are often left I cleaned and dirty – unpleasant and a health hazard in these covid times, and embarrassing when receiving visitors!
Please tell us what you like and dislike about this area:
As it’s on a high road and all the surrounding roads have restricted parking, the parking situation is really problematic , although we have an allocated parking space under the building that we pay £100 a month for. Visitor and delivery parking is extremely problematic though, as the landlords refuse to allow deliveries into the parking area to unload even.
Good transport links in the area.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I’d known how difficult it often is to get a reliable paid TV service in such buildings serviced by a communal satellite, for example. You cannot get Virgin or BT in this development for example as it wasn’t built to accommodate those TV services.
How has the building management responded to any problems or issues you have raised:
Unfortunately I feel it’s always been an uphill struggle to get issues resolved.
1
Facilities
4
Design
4
Location
3
Value
2
Management
