About InReach Living

InReach Living is the property developer behind the Embankment apartments in Birmingham. The company is wholly owned by Birmingham City Council.

InReach Living developments

Embankment is a development by InReach Living currently listed on HomeViews. It is managed by Pinnacle and comprises of 92 fully furnished one and two-bedroom apartments situated in the heart of Birmingham. Residents have access to a concierge service provided 12 hours a day as well as on-site parking, on-site cycle storage and high speed hyperoptic broadband services. The development is only a 16-minute walk away from The Mailbox and only a 20-minute walk away from Birmingham New Street station, which offers rail services via CrossCountry services, Virgin Trains, Transport for Wales services and West Midland Trains.

InReach Living reviews

“From even before we moved into our flats we were made to feel welcome. The staff are super friendly, always say hello and are very helpful if we have a question. The public spaces within the apartment block is kept very clean and it has never felt dirty in the year we have lived here.

The flats are in an amazing location, close to the city centre and make everything that we need easily accessible. They are also well designed and felt very homely as soon as we moved in.” Verified resident, Embankment 

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Number of Developments

1

Ratings

4.38 Rating

Rating (based on 12 reviews)

Excellent

58.33%

Very Good

25.00%

Average

16.67%

Disappointing

0.00%

Very Poor

0.00%

Developments

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Showing 1 development

InReach Living reviews

Reviews

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Private Tenants
Verified
Showing 12 reviews

Beautiful apartment. Friendly staff. Safe.

The one-bedroom flat I live in is beautiful and practical. Staff at Embankment are polite and helpful, no matter the issue. In terms of furniture, I would have like to have had a full-size sofa and larger fridge/freezer, similar to the two-bedroom apartments. I have always felt safe at Embankment and also feel that my car is safe being parked here. The biggest factor which would tempt me to look for somewhere else to live would be the noise from the road. However, this is expected from a city centre apartment.

Please tell us what you like and dislike about this area:

Embankment is within walking distance of everything Birmingham city centre has to offer. I will regularly walk into Brindley Place for food and also into The Bull Ring for general shopping. Even though I have never used it there is a bus stop directly outside the apartments. The biggest negative about this location and something I didn’t realise before I moved in is how busy and noisy the road in front of the apartments is at all hours, this is heightened when there is an event on at Arena Birmingham. I hope the road will become quieter once Broad Street is hopefully open again.

Please share one thing (or more) which you wish you had known before you moved in:

Personally, I would have chosen a flat at the rear of the building which is quieter than the front.

4
Facilities
4
Design
4
Location
3
Value
5
Management
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Almost perfect

It is a new building, with new modern furniture. The large windows give a sense of perspective although the flat is not very big. The windows are double glazed and when shut, it is very quiet despite the train that passes nearby. The staff is very friendly and professional. Security is pretty good (double entry code, and concierge although not 24/7), and there is parking in the residence.

Unfortunately the window blinds are not blackout, so in the summer it is a bit difficult to sleep and you have to wake up pretty early, unless you find your own arrangement for this.
Furthermore, although the bathroom is nice, modern and quite large, the bath is way too small, and an average body cannot be totally submerged.

Please tell us what you like and dislike about this area:

It is very well located in the city centre, at walking distance of train station, supermarkets, canals, Broad Street, and Brindley place. Also, the view from the windows are not too obstructed: there are no huge buildings around.

Please share one thing (or more) which you wish you had known before you moved in:

No surprise except the details about the size of the bath and the window blinds that let the light through especially in summer (but this can easily be dealt with if you replace the roller blind or put a black out blind yourself on the window).

4
Facilities
5
Design
5
Location
5
Value
5
Management
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Such an amazing place to live

From even before we moved into our flats we were made to feel welcome. The staff are super friendly, always say hello and are very helpful if we have a question. The public spaces within the apartment block is kept very clean and it has never felt dirty in the year we have lived here.

The flats are in an amazing location, close to the city centre and make everything that we need easily accessible. They are also well designed and felt very homely as soon as we moved in.

Please tell us what you like and dislike about this area:

It’s close to the city centre, which makes just about anything you could think of accessible and within walking distance from the flats. Also, with Brindley place around the corner too, so many social spots are just a short walk away and makes it easy to meet up with friends. The large tesco isn’t far away either, which makes the weekly food shop easy. With the location not being too far off the ring road either, I have never been stuck in traffic getting either in or out from the flats – you don’t have to go driving through the city centre much!

Please share one thing (or more) which you wish you had known before you moved in:

The community feeling within the building is amazing and it’s so easy to go around to see friends in other flats last minute.

Also, the roundhouse next door has a great beer garden and a big screen has been put up that shows a lot of sporting events on – great for the summer!

5
Facilities
4
Design
5
Location
4
Value
5
Management
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Spacious flats, attractive concierge and great staff

David was very accommodating when I wanted to view the flat; I only asked for a viewing on the day, and David was kind enough stay late so that I could visit after work.

The flat met all of my flatmate and I’s needs: two rooms, two bathrooms, a modern living area, additional storage and lots of space throughout the flat. David explained everything about living in the building and what the other tenants are like. Overall his open and friendly approach was a big factor in me feeling so positive about the flat. A few days later my friend also visited and we agreed on that day that we wanted to take the flat.

Throughout the reference checks, which were carried out by a third party, we were kept up to date with the progress of our checks. David did his best to speed the process along as I was keen to move in at the end of the month (1+ weeks after the previous tenants moved out). In the end it did still take a little longer than I had hoped, but moving in was a smooth process and the flat was in excellent condition, the rooms and kitchen having been well cleaned, the air purified and paint refreshed in places.

Compared to other new builds in the city centre this flat feels ‘solid’. It is very soundproof, including the front door – meaning that my flatmate and I do not hear people in the outside corridor or distract each other when we are in our respective rooms. The other great thing is the useful and stylish furniture and appliances provided, including a washer-dryer, double bed, dining table and chairs, and sofa. The gate system for the car park feels secure and we appreciate that the car park is always well lit, which is especially important in autumn and winter months.

Since living in the flat we have not had any issues, but know that David and Linda are available to if we need any advice or support for our flat. Linda is very good at keeping tenants aware of changes or problems in the building, and clearly cares about the safety and wellbeing of us all. The reception area always smells amazing, is clean and tidy, and looks impressive, which makes the building nice to come home to and leaves a lasting impression on visitors!

Overall, I am so pleased to have found this place and think that it’s fantastic to be able to live in such a great location, have so much space and receive the level of service that we do, all for the price we pay, which is lower than many other city centre places offering less.

Please tell us what you like and dislike about this area:

I like how close it is to Arena Birmingham and more importantly Brindleyplace – giving us access to restaurants, bars and lovely canal views, just minutes away. Broad Street is just up the road, the rest of city centre is easy to get to (via canal walks) and Tesco is also accessible on foot.

The only thing that I don’t like as much is that the building back on the Snow Hill railway line. Luckily it has significantly less traffic than the New Street line, but it can be noisy when windows are open at night. However, no secret was made as it was clear at the time of the visit, so I signed for the flat fully conscious of the train line.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had put more thought in to the hours at which the trains run (until late, then start up early in the morning).

The other thing is that there is limited space in the car park, so it is a question of luck if you can get a space parallel to getting a flat.

4
Facilities
5
Design
4
Location
4
Value
5
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

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