About Housing 21

Housing 21 is a not-for-profit and large provider of retirement housing and extra care for seniors, managing around 20, 000 properties around the UK.

Number of Developments

41

Ratings

4.68 Rating

Rating (based on 9 reviews)

Excellent

77.78%

Very Good

22.22%

Average

0.00%

Disappointing

0.00%

Very Poor

0.00%

Developments

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Housing 21 reviews

Reviews

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Showing 9 reviews

Lovely Place to Live

Development is on three levels, with lift, laundry facilities, scooter storage, a Bistro, communal lounge and a Hairdresser which is also open to the public. Organised events take place in the lounge, such as a reqular quiz and exercise classes. There is adequate car parking overnight for residents, but the car park can become congested during the day with visitors cars. There is a single electric car charging point, which will be inadequate when more residents acquire such vehicles. On site team are friendly and helpful. The Development has pleasant, well tended gardens, with adequate seating. The stunning scenery of the North Yorkshire Moors is very close by.

Please tell us what you like and dislike about this area:

Development is a 5 minute walk from the village centre where there is a limited range of shops, including a Co-op and an excellent Hotel, the Royal Oak. The Hotel has a very good restaurant and has several bedrooms. There are a couple of bars in the village. There is a bus stop a few yards from the Development with a half hourly service to both Middlesbrough and Stokesley. These is also a less regular service to Saltburn and Northallerton The village has a railway station on the Whitby line, but this is about a mile away and has a poor service.

Please share one thing (or more) which you wish you had known before you moved in:

Didn’t realise we would be among the younger people living here, surprised to find so many people that are much older than us, no doubt because of the extra care facilities on offer. Have always mixed with young people and this was something that we didn’t consider. However, the oldies are lovely!

How has the building management responded to any problems or issues you have raised:

Very few issues since we moved here some 15 months ago. Anything that has been raised has been dealt with, not always as fast as it could be, but this has been more to do with the developer rather than local management who have been very helpful

4
Facilities
4
Design
5
Location
4
Value
4
Management
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There are no bad aspects of living here.

The whole complex has been well designed offering spacious communal lounges if and when you feel the need for company.The apartments have all the facilities you need for private living. The on site staff are always there when needed.The residents have a social club which organise in house entertainment as well as outside trips. There is no pressure to be involved if you wish to remain private.There are regular meetings if you wish to raise concerns again no pressure to do so.Its a relaxed place to live.

Please tell us what you like and dislike about this area:

There are no bad aspects of living here.If you are able the bus pick up is at the door.Taxi pick up is undercover.Ample car parking though the spaces are tight.Aldi is 3 mins walk as is a pub/ restaurant.Hairdresser and cafe on site with home delivery.Household items sold weekly in foyer.lounge areas spacious and clean with staff always there for help.Can not recommend it more highly.

Please share one thing (or more) which you wish you had known before you moved in:

It is important to factor in the added care costs.

How has the building management responded to any problems or issues you have raised:

On the rare occasion I required a response to a problem it was been attended to promptly and efficiently

5
Facilities
5
Design
5
Location
4
Value
5
Management
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A great place to live

The Court is well designed and spacious with an excellent restaurant and communal lounge. The decor is neutral but with many local pictures and other artwork giving a pleasant environment.
The on site management and the care staff are very friendly and approachable and someone is always available to help if needed.
Car parking can be limited at certain times but is usually available for residents.

Please tell us what you like and dislike about this area:

Fry Court is excellently situated not far from the village centre which has a Post Office, hardware store, convenience store, bakers, fish and chip chop and two cafes. There are also Chinese and Indian takeaways and a local Charity shop. There are 2 village pubs both offering food and 3 other smaller bars offering different selections of drinks. The village is very pleasant with 2 village greens with the River Leven running through. There are 2 bus services stopping right outside our development offering services to Stokesley, Guisborough and Middlesbrough although in common with most bus services they terminate quite early.

Please share one thing (or more) which you wish you had known before you moved in:

I wish that I had selected a flat with a balcony as mine is very shadowed by the adjacent trees.

How has the building management responded to any problems or issues you have raised:

I have not had to raise any problem so far in my occupancy

5
Facilities
4
Design
5
Location
5
Value
5
Management
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Excellent place

The design is ideal for walkers and other things so residents have . The wide corridors make it an ideal choice for anyone who uses these things .

The bathrooms are well adapted and ideal for people who need extra space

The cafe is really nice and provides lovely food

Please tell us what you like and dislike about this area:

The accommodation is very close to amenities in great ayton and there is plenty of things to do in the local area

Please share one thing (or more) which you wish you had known before you moved in:

There is a nice sense of community inside

How has the building management responded to any problems or issues you have raised:

Have not had any problems yet so cannot comment of thud at all sadly

5
Facilities
5
Design
5
Location
4
Value
4
Management
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