About GRE Assets

GRE Assets, formed in 2006, is a UK residential property developer, headquartered in Oxford with offices in Riyadh, Barcelona, and Madrid. Their focus for the UK is to provide great quality, well connected homes, predominantly but not exclusively in the South East of England, within commuter distance of London and other major UK cities.

Number of Developments

1

Ratings

2.90 Rating

Rating (based on 8 reviews)

Excellent

25.00%

Very Good

25.00%

Average

12.50%

Disappointing

0.00%

Very Poor

37.50%

Developments

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Showing 1 development

GRE Assets reviews

Reviews

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Showing 8 reviews

With hindsight I would advise buying elsewhere

Loacation is good, during the purchase the communicated service charge was constantly changed, once moved in found it higher again. Aftercare is pretty poor, had to take several days off work to be let down by tradespeople not arriving when i was assured they would be, seems to be issues between the booking systems and actually securing the people. On first name terms with the aftercare team as i spend a lot of my time repeatedly chasing up the same unresolved issues.

Please tell us what you like and dislike about this area:

Good location, due to the many issues with the new build townhouse i purchased i genuinely regret buying it. Had new builds previously and not seen as many issues or such a level of poor quality workmanship.

Please share one thing (or more) which you wish you had known before you moved in:

I only viewed twice for short periods before purchase, amongst a good number of other new build properties over a long weekend as i was relocating from 350 miles away, I was initially impressed by the space and layout, only once i got the keys did i notice the number of issues and saw the lack of attention to detail and poor quality workmanship. Fortunately with a lot of things i have been able to resolve myself, (water leaks in every bathroom, kitchen etc).
I would advise prospective purchasers to spend more time than i did and look at the finish with a critcal eye before you make your mind up.

What is the best feature of your home:

Feels spacious and the layout works for me, views of the park opposite and the balconies are southerly facing

2
Facilities
3
Design
4
Location
2
Value
1
Management
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Unhappy Client!!!!

I’ve previously encountered various problems with my apartment and still encountering them i.e leaks, cracks, dirts left in the property by workmen! The GRE team including the customer care team are not supportive and not customer friendly. The day-to-day management keeps changing every week and are inconsistent in dealing with customer issues. They are unprofessional, condescending, and discriminatory. I honestly don’t understand how in 2022, such a low standard still exist. I therefore underscore the building management. The property management- Rendall & Rittner has recently put a system in place regarding the parking bay and parking permit, I hope it works. A clear signage should be put at the front of each building development such as signage post with the name of the building i.e. Kenmore Place, Betsom place etc…..

Please tell us what you like and dislike about this area:

Good transport link and easy access to Ashford town. Close to Riverside Park. Previous anti-social behaviour and we are currently encountering lots of noise pollution and traffic noise from motorcycles and cars racing on the main road by the building development/apartments. There are also youngsters skateboarding and cycling in the car park which is very dangerous for incoming cars. Some of the neighbours are smoking weeds on their balcony, which is inconvenient for us, residents!

Please share one thing (or more) which you wish you had known before you moved in:

The leak problem and the ongoing snagging items seen after moving in.

How has the building management responded to any problems or issues you have raised:

It is a painful and unpleasant experience as the staff was condescending, making discriminatory remarks.

1
Facilities
1
Design
3
Location
1
Value
1
Management
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nature and modernity

Riverside park it’s a great development. The flats are spacious, modern and finely finished. They have a large balcony and a view of Victoria Park. On the roof there is a very pleasant common area. There is a litter area secured by gates downstairs.

Please tell us what you like and dislike about this area:

Great location, various activities at Victoria park. Nearby markets, Curious Brewery, city center and train station.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really. I was aware of most things so nothing to add here.

How has the building management responded to any problems or issues you have raised:

Quick response. Really small snagging list which was 100% solved.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Design is nice, lack of parking bays is an issue

Design is nice, lack of parking bays is an issue as there is no local axillary parking. How are people meant to get visitors in? Delivery drivers often say that its hard to find/not sure where it is so external signage may be useful. Basics are good. When I had issues engineers have been in.

Please tell us what you like and dislike about this area:

Ashford doesn’t have a huge amount going for it and travel by car is essential. Despite that parking is poor. The cost and access to london is very good.

Please share one thing (or more) which you wish you had known before you moved in:

There is no parking onsite, there is no parking nearby either.

How has the building management responded to any problems or issues you have raised:

Responded reasonably quickly and very friendly and helpful.

4
Facilities
3
Design
4
Location
4
Value
3
Management
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