About Folio London

Please tell us what you like and dislike about this area:

The shopping centre is great and it’s very cool to have the Olympic park so close. I find this area safe and easy to get around because the transport is pretty good around here.

Please share one thing (or more) which you wish you had known before you moved in:

I knew the flat didn’t come with a balcony but I wish it did! That would be awesome (or at least wish it had air-conditioning).

How has the building management responded to any problems or issues you have raised:

Of course after 4 years her we’ve had a few small issues, but the management team are fairly efficient and normally really quick to solve anything.

Please tell us what you like and dislike about this area:

I love the sense of community and the clubhouse is amazing! All the problems stated above the security, doors, lift, cleaning and lack of promised things opening in the community.

Please share one thing (or more) which you wish you had known before you moved in:

That our view is going to go in less than a year. There was not say that there was going to be a block of flats being built right in front of our amazing view – we rented that based on the view and were never told of change to that.

Please tell us what you like and dislike about this area:

I really like the proximity to Olympic Park

Please share one thing (or more) which you wish you had known before you moved in:

Wish I had known that the car park would change hands – it’s now a private NCP car park and we were fined when accidentally forgetting to put our permit on display. Make sure you pay fully and put your permit on display!

However, having lived in the development for 3 years we have gradually seen the decline of some facilities where damage to communal doors etc have taken far too long to repair. In some cases there are still issues that are not resolved which can only be put down to poor property / site management. There is also a growing problem with security on the development e.g. underground bike -sheds are easily broken into. The security clearly needs to be addressed however management are taking far too long to resolve key issues. We also feel that management should be much better in keeping residents updated of the situation and what they are doing to improve things.

Overall a good development however it’s the management side that needs to be more proactive and communicative with residents to move forward.

Please tell us what you like and dislike about this area:

Royal Albert Wharf is still very much a new development with new sites opening every year. There are local shops (co-op, off licences) for convenience as well as a great pub (gallions pub) only a short walk away. The development is also a short walk from Gallions DLR station and a bus ride away from gallions reach shopping centre or retail park.

Please share one thing (or more) which you wish you had known before you moved in:

It would have been nice to have known more about the local area. There are a lot of new developments and there are lovely places to visit all around the docklands.

If there is one thing you would change about your flat or property what would it be:

Larger outdoor private space with more storage available.