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1

Ratings

4.09 Rating

Rating (based on 5 reviews)

Excellent

0.00%

Very Good

80.00%

Average

20.00%

Disappointing

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Evenbrook Estates reviews

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Showing 5 reviews

Well maintained,safe and secure.

The development has expanded over the last 6 years with new properties being erected.I am in one of the new builds and I am happy with it.I am happy with the design although I would have liked some kind of balcony attached like some of the older dwellings to give some kind of open air relief as there are no gardens.I was particularly pleased with the way the the developers and management company inspected the new builds yearly and consulted with tenants to gain their insight into the properties functionality and to report any issues.The grounds are clean and well maintained with twice weekly refuge collection and ample parking available.Overall well managed property that has been enhanced by the installation of security gates to increase safety of residents.

Please tell us what you like and dislike about this area:

Property in a well maintained and clean location with good access to public transport links,to shops,restaurants, a park and within 20mins of city centre.

Please share one thing (or more) which you wish you had known before you moved in:

What I like about the property that I would share with a new neighbour that I have discovered over time is that the grounds and community is very quiet..there is very little disturbance,loud noise and because set back from main road very little traffic noise.

How has the building management responded to any problems or issues you have raised:

Any issues I have reported to building management have been acknowledged in a timely fashion and a maintenance employee arranged to come out and look at the problem.Maintenance team have been polite and helpful in resolving any issue.

4
Facilities
4
Design
4
Location
4
Value
4
Management
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Not so good overall.

The apartment itself is clean, easy to maintain and people come every week or so to cut communal grass and windows.
However this area does not promote recycling as there is only one garbage collector.

No facilities apart from a small communal grass. No elevator in a modern 3 floor house is honestly ridiculous. The stars are not eve inside but outside in the cold, rain etc.

Please tell us what you like and dislike about this area:

There is not support if hot water or anything do not work over the weekend.
I have to wait one however for the boiler to be ready to use the hot water every day and as a nurse, I come home late in the night and I often have to go back to work early 7 am back to work so having to wait that extra hour is not ideal but there is no other option. If I program the boiler to start at a specific time, it does not do it so I have to be there in the night and turn it on. Response during the week days are also very slow. Everything is electronic so if things do not work, I will have to find my own alternative way for at least the next 2 days.

The security services is just useless because they just open the gate without making sure that whoever is coming is not dangerous. You just say a number and
the name of the buildings and he let you in without checking with the person who live in the building is so and so can come in.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew that services were this slow and

How has the building management responded to any problems or issues you have raised:

Really bad response, unsupportive and stressful. No understanding when needing support at all.

1
Facilities
2
Design
4
Location
2
Value
1
Management
User submitted image of  Browns Green, B20
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A safe development with short commute to city centre.

Propertys are well designed. Adequate parking is available although if coming back in late evening parking in car park near your property can be full. But as there is more than one car park parking can be found in one of the other car parks near by. No electric charging points available and as the government plans for electric cars to be the majority this may become an issue in the next couple of years if this is not planned for.

Please tell us what you like and dislike about this area:

Evenbrook browns green is in a good location. With a 15 minute commute to Birmingham City centre by car or public transport. Local shops are adequate. The area is safe and gated.

Please share one thing (or more) which you wish you had known before you moved in:

As a company car driver option to charge car in car park would have been good as this would have ment I would be able to have chosen an electric vehicle. As the government plan to make all cars electric in time this should be looked into.

How has the building management responded to any problems or issues you have raised:

Any issues I have had have been delt with very quickly.

4
Facilities
5
Design
5
Location
5
Value
5
Management
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Property management can be slow

The development is built to a decent standard and don’t really hear your neighbours like I have done in previous properties and buildings are well Insulated. Property management can be slow as I have reported things in the last and have been waiting a while to hear back.

Please tell us what you like and dislike about this area:

The parking is fine on this estate and there is enough parking for everybody. Transport links are good as you have Hamstead train station which is is about a 15 minute walk and this takes you into Birmingham city centre and you have the 16 bus that takes you to the city centre in about 10 minutes with shops and a supermarket within a few minutes drive. The area is quiet and you don’t hear a thing. It would be good if the development had a shop on site which would benefit all residents.

Please share one thing (or more) which you wish you had known before you moved in:

There is nothing I wish I had known and I’m happy with where I live.

How has the building management responded to any problems or issues you have raised:

When I have reported an issue or work that needed to be done and I have been waiting months and still not heard off anybody.

5
Facilities
5
Design
4
Location
3
Value
3
Management
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