About Clarion Housing Group

Clarion Housing Group is the UK’s largest housing association, with 125,000 properties across the nation housing 360,000 residents. Clarion aims to ‘build homes and develop futures’, and is set to deliver 50,000 more residential units over the next ten years. The company is focused on sustainable regeneration of existing communities and has won a plethora of industry awards.

Clarion Housing Group developments

Sherwood Close Estate is a colossal Clarion Housing Group development in Ealing. Currently in construction, the development is a transformation of a Seventies housing estate, and will brag 300 contemporary new homes when complete.

The majority of buildings in Sherwood Close Estate will be mid-rise apartment blocks. The architects have ensured that all units will be bright and airy with the installation of full-height windows throughout. Like many new developments, Sherwood Close Estate will offer open-plan living arrangements in the reception areas of units, with some bedrooms benefitting from en suite bathrooms. Many apartments will have private balconies to maximise the feeling of space.” – HomeViews Property Pro on Sherwood Close Estate

Clarion Housing Group reviews

You can read reviews from Clarion Housing Group residents on HomeViews. Do you live in a Clarion Housing Group property? Click here to leave your review. Can’t find a Clarion Housing Group development on HomeViews? You can submit a new listing here.

Number of Developments

15

Ratings

3.78 Rating

Rating (based on 79 reviews)

Excellent

22.78%

Very Good

55.70%

Average

12.66%

Disappointing

2.53%

Very Poor

6.33%

Developments

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Showing all 15 developments

Clarion Housing Group reviews

Reviews

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Showing 79 reviews

1 Bensham Lane

Very little thought was given to the design of the building. Residents of 1 Bensham Lane must leave the building to access the bin store which opens onto the street. Each resident has a key but the locks can break. Then vagrants sleep there and make the place messy and untidy. There are two locks but, at the time of writing, only one works.

Residents of 3 Bensham Lane and the London Road block have access to their bin store via the car park but they have no car parking spaces.

There are cycle stores but there is no process for gaining access. I have requested this on a number of occasions without success. One of my reasons for purchasing my flat was that I thought that secure cycle storage was available. After moving in, I locked my bike in one of the bike stores but it was soon vandalised and bit by bit parts were stolen until there was othing left. The specific location where I locked my bike has a fence but it doesn’t reach the roof so thieves simply climbed over. There are two bike stores with fences that do reach to the roof, making them secure, but they are already taken. Now I take must carry my bike through my flat (to avoid dirtying the carpets) and park it on the balcony. My balcony is very small so I must upend the bike to open and close the door.

Building management is below average with the lobby frequently looking untidy. A lot of the paintwork is dirty. Carpets are falling away on the staircases.

Clarion have never provided me with a correct invoice for my monthly management charges. I have been chasing them since October 2019 (I moved in in August 2019) for correct invoices but they seem uninterested in engaging with me.

Please tell us what you like and dislike about this area:

The immediate area has a good selection of small stores: Tesco Express and many ethnic groceries; also various harware stores. It is not far to walk to Croydon town centre where there are larger shops.

There is a good Chinese takeaway across the road. There are also plenty of chicken and chips takeaways in the local area. Also one or two ethnic eateries. For bars and dining out, one would need to go into or around Croydon town.

There is no green space in or around the block.

For transport, there are a numbber of bus routes that stop very close to the block. West Croydon train and bus station is within walking distance. East Croydon station, with high speed trains to London, Gatwick and Brighton, is a 25 minute walk or a bus ride away. Croydon has trams to Wimbledon, Beckeenham and New Addington.

Each flat in owner occupied 1 Bensham Lane has a single parking space in a covered car park. Cars enter via fob operated gates which frequently do not work and are left open. Pedestrians can enter from the road through a fob operated pedestrian gate. Residents of 3 Bensham Lane can also enter via an exit from their block even though they have no car parking spaces there. The same applies to the block on London road.

There is no free parking in the street during weekday daytimes, though there are metered spaces where one can park for a limited time. After 5pm and on Sundays, parking on the single lines is free.

There is a lot of traffic noise, especially from emergency vehicle sirens and motorists sounding their horns, although when the windows are closed, the double glazing mitigates the sound significantly.

The area in which the block is located tends to have a numer of less desirable people who have been known to cause trouble in the car park when the gates are left open. In the evenings and night some local anti-social behaviour can occur. I would not recommend single women to walk between the block and West Croydon station in the dark evening when crowds of youths congregate on the streets. There have been a number of stabbings recently.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that secure bike storage is unavailable.
I wish I had known that there high speed broadband is unavailable. The internet is the copper cable ADSL. I had assumed that a block as new as this would have fibre to the flat or, ate the very least, fibre to the cabinet but this is not the case. It is impossible to obtain an estimate of when this might become available although the residents are attempting to have it installed privately, i.e not through BT Openreach.

How has the building management responded to any problems or issues you have raised:

I am an owner occupier so Clarion will not help with internal repairs. For small repairs in the communal areas, they are reasonably responsive. For more major issues such as the car park gates or the lift out of action, one may wait for some time.

2
Facilities
3
Design
4
Location
3
Value
3
Management
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Tollgate Gardens modern luxury flats with just a few minor hiccups

On the whole, beautifully designed and finished homes – such as big windows, lovely wood flooring, marble kitchen tops, modern bathroom tiles, bedroom shimmer, carpet, modern wood decking on balcony. A real luxury feel. Although the kitchen looks small, it is so well designed with loads of cupboard/storage space. Communal areas kept clean and tidy. Major design hiccup in the bathroom, where spotlights are poorly located leaving you in deep shadow at the mirror. Lovely large storage cupboard with washer/drier, although no shelving installed, so space is wasted until we can get that fixed. Fitted wardrobe in corner of bedroom is a bit of a cheap afterthought and in the wrong corner really. Great gym onsite. Concierge (daytime) friendly and helpful. Property management seem more responsive than previous home, but still require chasing, and haven’t managed to deal with a leaseholder who has constructed a high fence (against the lease) and another who has sheets and towels hanging from their windows. These few irresponsible residents spoil an otherwise lovely, modern, well-kept development.

Please tell us what you like and dislike about this area:

Kilburn Park tube (Bakerloo line) is just a stone’s throw away, fantastically close to Paddington, e.g. for Heathrow Express. Supermarkets (Sainsbury’s, M&S food hall, Tesco Express) a short walk, although Kilburn High Road is badly kept (litter, fly-tipping, vagrants). A short stroll to the salubrious residential neighbourhoods of St John’s Wood and Maida Vale, with all they have to offer (cafes, restaurants, boutique shops, Lords cricket ground, Little Venice, etc). All in all, an excellent location in zone 2.

Please share one thing (or more) which you wish you had known before you moved in:

All went smoothly in the end

What is the best feature of your home:

Spacious property even for a one bedroom, with lovely big windows (double-aspect) over tree-lined residential street (Oxford Road).

4
Facilities
4
Design
4
Location
4
Value
3
Management
User submitted image of  NOMA Westminster, NW6
User submitted image of  NOMA Westminster, NW6
User submitted image of  NOMA Westminster, NW6
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WBH Review

I’ve lived in William Beveridge House for over 6 years.

The development is basic in construction, and shockingly designed. My line of apartments has an imbalanced footprint – a huge boiler cupboard that dominates the open kitchen/living room space, and an oversized hallway space that you could throw a disco in. I undertook an immediate development project when I moved in to move the boiler to the hallway, at significant cost, but which has improved the design of the flat. I think it was very poorly and quickly designed, and complete with ugly and basic finishings.

The property management (Clarion) is staggeringly bad. Easily one of the most incompetent organisations I’ve ever dealt with, either personally or professionally, in all my years. I currently have my Service Charge suspended (since last May 2020), on top of a Service Charge that I cancelled for 18 months in 2016…. all relating to a complete absence of Service. I understand that a number of other residents have done the same.

Please tell us what you like and dislike about this area:

The area has really developed over the past 5 years, with newer retail and pub establishments opening, turning Bow into a very desirable area to live for young central London workers. The proximity to Victoria Park is brilliant, which provides excellent outdoor space and facilities. There are significant development plans currently being considered by Tower Hamlets council which will further improve the area.
Mile End Tube is ~12 min walk, no. 8 bus is also very good for City and West End access. I have private parking at the residential development (at cost), but parking on streets is very restricted, and I understand there are restrictions on residents permits.
Bin collections are hit and miss (especially Recycling, which is high in volume, and sporadic in pick-ups). ASB is a particular issue, my development recently being subject to a Closure Order due to ASB and break-ins.

Please share one thing (or more) which you wish you had known before you moved in:

In hindsight, I wouldn’t buy off-plan, or at least, not without properly considering the layout. I was hugely disappointed with the internal layout, but this was very much a failing on my side.

Not a particular issue for my property – but I’d suggest good practice things to look out for in new properties are internet connectivity, mobile phone signal, what the neighbours are like, exposure to any outside issues (bins, traffic noise, etc), parking availability, access, any current local disputes/issues, ASB issues, council tax charges, (if in Flats) Service Charge costs.

Knocking on a neighbours door can often yield a lot of helpful information 🙂

How has the building management responded to any problems or issues you have raised:

With either silence, significant delay, or gross incompetence.

2
Facilities
1
Design
4
Location
3
Value
1
Management
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Collaborative voices count

I like the design of the development, when I moved in Banbury park was so vibrant and new, so it is a shame when some people spoil it for others in terms of mess, this in the past has been caused by school children loitering at lunch times. Since schools closures outside has been much more cleaner.

Having no facilities on the complex apart from an over priced co op has let the development down. To encourage more of a community vibe it would of been nice to have a gym or community/youth hub for residence only a place where people could go not to complain but to create ideas and small events for the residence on the development. Non homeowners she be included in more things not just the homeowners.

Please tell us what you like and dislike about this area:

I like my home the area however has problems with anti social behaviour which Clarion is tackling and has kept us updated with and I find this reassuring as well as having monitored CCTV.

Shops and post office are nearby, which helps especially in the current climate.

I love that transportation is on our doorstep and the tube station is not far away which makes the commute to work easy.

Please share one thing (or more) which you wish you had known before you moved in:

Just how high the council tax would be and as a new build my band would be according to the value of the property.

3
Facilities
5
Design
4
Location
4
Value
3
Management
User submitted image of  Banbury Park, E17
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