About Charles Church

Part of Persimmon PLC

Charles Church is a property developer founded in 1965 by Susanna and Charles Church, which has a focus on ‘the design and the quality of the homes it builds.’

Charles Church developments

Quartz Apartments and Jupiter Apartments are both residential developments by Charles Church, which are currently featured on HomeViews. Quartz Apartments, located in the heart of Birmingham’s Jewellery Quarter and features a range of apartments. Jupiter Apartments is a residential development, also in Birmingham and located on Ryland Street and is only a 16-minute walk away from Five Ways train station.

“I like it is very quiet as there are no shops around or much traffic, just buildings but it can be a bit noisy at weekends when everyone is at home.” – Verified resident on Jupiter Apartments

Charles Church reviews

“The flat is nice, spacious, homely, quiet. It is very comfortable. We have a big balcony with table and chairs, which is our favourite part of the apartment. The apartment is fully furnished. Great.” – Verified resident on Quartz Apartments.

“The service of the management is really good and convenient and we can contact them through various social media apps.” – Verified resident on Jupiter Apartments

Are you living in a Charles Church development? Leave your review here so others can understand what it’s like to live there. If you can’t see your residential development listed on HomeViews, you can submit a new property here.

Number of Developments

23

Ratings

3.75 Rating

Rating (based on 172 reviews)

Excellent

20.35%

Very Good

50.00%

Average

22.67%

Disappointing

4.65%

Very Poor

2.33%

Developments

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Showing all 23 developments

Charles Church reviews

Reviews

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Showing 172 reviews

A decent entry level flat

I bought this flat directly off the developer, in fact it was the show flat & got a great deal on all the furniture as well; friends thought I had become an interior designer overnight!

As a first flat, it was pretty cool – I have subsequently sold it, but I really enjoyed living here.  Located in the Jewellery Quarter it meant very easy access into Birmingham city centre, Broad Street & Brindley Place, but also felt quiet enough to be relaxing… except for when the students would party on random weekday evenings!  The walls were paper thin & thankfully my neighbours were not students.

Access to the bins & the post boxes was very annoying – the pedestrian access was obviously on the ground floor & my parking space was on -1, but the bins & post boxes were on -2, which meant you had to make a conscious effort to check your post box or trek down in the lift to take the bins out & come back up in the lift.

There were also numerous issues with the sliding vehicle gate into the development which continually broke – on more than one occasion, I had to wait over 2 hours to leave in the morning.  These things happen but the management company never apologised or even let you know the issue had been fixed.  I also had a bust up with the management company over a leaking pipe from the flat above me – the owners above refused to accept responsibility for the damage caused to my flat & the management company also refused to get involved saying that I should speak directly with the owners of the flat above – not my responsibility!  The management company did eventually sort it out when I proposed deducting the cost of repairing the damage from the next 3 year’s service charges!

The flat itself was well appointed and very comfortable.  The fitted washing machine did break after about 4 years, just after the warranty expired, but apart from that it served me very well.

Please tell us what you like and dislike about this area:

Jewellery Quarter is super cool – love the square & The Jam House is great

Please share one thing (or more) which you wish you had known before you moved in:

The thin walls & how unresponsive the management company were

4
Facilities
3
Design
5
Location
3
Value
2
Management
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Lovely place to live

I think the design is great and looks really smart with plenty of space, however, it is a real shame there is no childrens play park as part of the estate. I don’t think the management company is all that good, we had difficulties when we moved in trying to transfer over the annual payment. It took a long time to sort this out despite paying quite a lot of money to buy in. I also think charging people extra for postal billing is extortionate and unfair. It clearly doesn’t cost £12 extra per year to post 1 printed sheet of paper. It is fine for us but for elderly and vulnerable adults this is unfair.

Please tell us what you like and dislike about this area:

The local facilities are really good with lots of local restaurants. I believe there are good transport links and we have bus routes, however I have never used them. All the house have driveways which is great. There are often still cars parked on the road but usually this doesn’t pose too much of a risk to us. With all areas like this when we moved we expected a bit of traffic noise and noise from local restaurants and it doesn’t matter to us too much, although I see a lot of complaints from others. I think the bin collections should be wheelie bin, whereas at the moment it is plastic bags and high causes a lot of mess and plastic waste. A council survey went around and I am keen to see the results of this. The only 1 thing that irritates me about parking is that people often park their work van down footpaths blocked off at only one end so makes it a bit tricky to get past with pushchairs, especially double ones.

Please share one thing (or more) which you wish you had known before you moved in:

It would have been good to know we didn’t have a telephone line into our house. Again this isn’t too much of a bother but it would have been handy to know as I spent a long time trying to get internet before finding out the situation.

How has the building management responded to any problems or issues you have raised:

They looked into an issue with road sweepers dumping waste water outside our house and I haven’t seen it since. So really well!

2
Facilities
4
Design
5
Location
4
Value
2
Management
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A wonderful place to live

The overall houses are very well designed internally and externally and the whole development has been designed and laid out well. There is a good feeling of space and plenty of parking available (both at the properties and the provided visitor parking). Facilities on the development itself are sparse, but the development is not yet completed. Also, as a result of this I can not comment on building or property management.

Please tell us what you like and dislike about this area:

Pocklington is a fantastic market town with a great range of independent retailers, local restaurants, cafes and bars. Despite growing in size in recent years, the town has maintained its small & friendly feel. It has great links to the cities of York & Hull, but also has some amazing countryside on the doorstep. Our street is busy, with a lot of traffic on the main road and this does lead to traffic noise, but despite that it is a lovely place to live, with well laid out properties and has a safe feel, being part of a lovely community.

Please share one thing (or more) which you wish you had known before you moved in:

In hindsight, i’d have probably not bothered to get the builder to turf the garden. They essentially church low quality turf onto hardcore with a scattering of top soil. Sadly as is the case with most builders now, they strip off the fantastic top soil from the previously agricultural land, and sell it off, leaving their customers trying to establish lawns and gardens on what is essentially rubble. Really, the whole gardens need digging out and a few ton of top soil adding, before they are really fit for any sort of growing purpose.

If there is one thing you would change about your flat or property what would it be:

Really, the only main issue we have is the initial build quality. It wasn’t terrible, but there have been numerous situations where a little bit of care at the time of the initial build, would have meant a lot less remedial work in the long run. You have to think that whilst the house may take a little longer to finish initially, getting it right 1st time should end up being a lot more cost effective for the builder in the long run.

4
Facilities
4
Design
5
Location
4
Value
3
Management
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Good location but development needs more care and attention.

Some areas of the development need to be finished as you enter the development we still have unfinished roads and paths that look a mess. Also have what can only be described as a waste land area at the entrance of the development where a school is meant to be built by September and nothing has been started yet. The development has very few paths so you and young children have to walk in the road which is very dangerous. There is only street lighting on the main road going into the development once again can cause problems when having to walk in the road at night. The park on the development is very small and doesn’t keep a child entertained for long.

Please tell us what you like and dislike about this area:

Location is good walking distance to town and train station. Good parks and countryside close by. Some anti-social from a select few houses have cause a problem.

Please share one thing (or more) which you wish you had known before you moved in:

You are 100% stuck with fibernest broadband good speed but does cut out from time to time and you can not change providers. You get 0 phone signal in the area and have no landlines.

What is the best feature of your home:

Location is perfect for us, and we felt the price was reasonable

1
Facilities
4
Design
4
Location
4
Value
1
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

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