About Charles Church

Charles Church is a property developer founded in 1965 by Susanna and Charles Church, which has a focus on ‘the design and the quality of the homes it builds.’

Charles Church developments

Quartz Apartments and Jupiter Apartments are both residential developments by Charles Church, which are currently featured on HomeViews. Quartz Apartments, located in the heart of Birmingham’s Jewellery Quarter and features a range of apartments. Jupiter Apartments is a residential development, also in Birmingham and located on Ryland Street and is only a 16-minute walk away from Five Ways train station.

“I like it is very quiet as there are no shops around or much traffic, just buildings but it can be a bit noisy at weekends when everyone is at home.” – Verified resident on Jupiter Apartments

Charles Church reviews

“The flat is nice, spacious, homely, quiet. It is very comfortable. We have a big balcony with table and chairs, which is our favourite part of the apartment. The apartment is fully furnished. Great.” – Verified resident on Quartz Apartments.

“The service of the management is really good and convenient and we can contact them through various social media apps.” – Verified resident on Jupiter Apartments

Are you living in a Charles Church development? Leave your review here so others can understand what it’s like to live there. If you can’t see your residential development listed on HomeViews, you can submit a new property here.

Number of Developments

17

Ratings

3.74 Rating

Rating (based on 131 reviews)

Excellent

19.08%

Very Good

54.20%

Average

20.61%

Disappointing

3.05%

Very Poor

3.05%

Developments

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Showing all 17 developments

Charles Church reviews

Reviews

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Showing 131 reviews

A decent entry level flat

I bought this flat directly off the developer, in fact it was the show flat & got a great deal on all the furniture as well; friends thought I had become an interior designer overnight!

As a first flat, it was pretty cool – I have subsequently sold it, but I really enjoyed living here.  Located in the Jewellery Quarter it meant very easy access into Birmingham city centre, Broad Street & Brindley Place, but also felt quiet enough to be relaxing… except for when the students would party on random weekday evenings!  The walls were paper thin & thankfully my neighbours were not students.

Access to the bins & the post boxes was very annoying – the pedestrian access was obviously on the ground floor & my parking space was on -1, but the bins & post boxes were on -2, which meant you had to make a conscious effort to check your post box or trek down in the lift to take the bins out & come back up in the lift.

There were also numerous issues with the sliding vehicle gate into the development which continually broke – on more than one occasion, I had to wait over 2 hours to leave in the morning.  These things happen but the management company never apologised or even let you know the issue had been fixed.  I also had a bust up with the management company over a leaking pipe from the flat above me – the owners above refused to accept responsibility for the damage caused to my flat & the management company also refused to get involved saying that I should speak directly with the owners of the flat above – not my responsibility!  The management company did eventually sort it out when I proposed deducting the cost of repairing the damage from the next 3 year’s service charges!

The flat itself was well appointed and very comfortable.  The fitted washing machine did break after about 4 years, just after the warranty expired, but apart from that it served me very well.

Please tell us what you like and dislike about this area:

Jewellery Quarter is super cool – love the square & The Jam House is great

Please share one thing (or more) which you wish you had known before you moved in:

The thin walls & how unresponsive the management company were

4
Facilities
3
Design
5
Location
3
Value
2
Management
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Don’t touch them

The road is 30 and has kids playing out daily, and this goes out on to the new bypass 60mph, which children have to walk along to get to school. The road sign even blocks pushchairs and wheelchairs and makes kids walk on the 60mph road. There are no dog bins.
The house wasn’t even cleaned before I moved in. I’m allergic to dust and it was disgusting and the builders had been using the toilet. There is paint on the carpets, my key has broken nearly twice in the awful front door that floods, the garden has three different grasses down and channels next doors rain into mine, but I have no drainage, so it just floods. The design is so un-user friendly. With cream carpets in my lounge which opens to my garden, and cheap cream carpet in the hall from the front door. With all the will in the world the carpets were destroyed in weeks! Ridiculous. The kitchen floor is not straight and the plinth had to be cut as developers wouldn’t do it correctly. The whole place is a joke. The shared ownership has no ensuite bathroom like the other 3 beds in the estate, and no parking, yet we’re more expensive. My neighbour gets to park in front of my house as they put a stupid overgrown horrible looking scrub area at one end and the parking slots, meaning they are often looking straight at me in my kitchen every time they get out their car!! Wouldn’t touch these developers or housing association again, it’s a con.

Please tell us what you like and dislike about this area:

This is one of 5 new developments in Billingshurst all at a similar time. There is no space in the school and the doctors surgery is tiny, only a couple of rooms added in recent extension, vs 100’s of houses.

Please share one thing (or more) which you wish you had known before you moved in:

Front doors all flooding and gardens

How has the building management responded to any problems or issues you have raised:

Send someone after 6 months and ignore their recommendations, they come back and do a bodge job fix instead, or leave it.
Nothing fixed from move in survey

2
Facilities
1
Design
3
Location
1
Value
1
Management
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A wonderful place to live

The overall houses are very well designed internally and externally and the whole development has been designed and laid out well. There is a good feeling of space and plenty of parking available (both at the properties and the provided visitor parking). Facilities on the development itself are sparse, but the development is not yet completed. Also, as a result of this I can not comment on building or property management.

Please tell us what you like and dislike about this area:

Pocklington is a fantastic market town with a great range of independent retailers, local restaurants, cafes and bars. Despite growing in size in recent years, the town has maintained its small & friendly feel. It has great links to the cities of York & Hull, but also has some amazing countryside on the doorstep. Our street is busy, with a lot of traffic on the main road and this does lead to traffic noise, but despite that it is a lovely place to live, with well laid out properties and has a safe feel, being part of a lovely community.

Please share one thing (or more) which you wish you had known before you moved in:

In hindsight, i’d have probably not bothered to get the builder to turf the garden. They essentially church low quality turf onto hardcore with a scattering of top soil. Sadly as is the case with most builders now, they strip off the fantastic top soil from the previously agricultural land, and sell it off, leaving their customers trying to establish lawns and gardens on what is essentially rubble. Really, the whole gardens need digging out and a few ton of top soil adding, before they are really fit for any sort of growing purpose.

If there is one thing you would change about your flat or property what would it be:

Really, the only main issue we have is the initial build quality. It wasn’t terrible, but there have been numerous situations where a little bit of care at the time of the initial build, would have meant a lot less remedial work in the long run. You have to think that whilst the house may take a little longer to finish initially, getting it right 1st time should end up being a lot more cost effective for the builder in the long run.

4
Facilities
4
Design
5
Location
4
Value
3
Management
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Living up to the cliché of what people who bad mouth modern housing estates expect them to be.

Amblehurst green overall is quite a nice development however the nicest areas are ones built by Bellway and Divine homes, the layouts are much better, the Charles Church ones particularly parcel H2 that we are in are designed with everyone too close to the road/pavement and too close to each other. Designed to maximum profits with only the basic amount of space. There is also a laughable amount of visitor spaces, less than 1 per 10 hours. There are some positives….the way the consortium have made open land areas more accessible providing a basic small part and the amount of playparks around are good, it’s also nice that our estate in particular has pavement down both sides which is something many estates don’t bother with.

Please tell us what you like and dislike about this area:

Billingshurst has a good amount of facilities with new shops, garages, food outlets being added now. It’s primary school and doctors surgery are however overwhelmed and a second school is badly needed as is either a second doctors or a great expansion but neither of which seem to be happening.

Please share one thing (or more) which you wish you had known before you moved in:

How they downgrade their response times after you fill in their satisfaction survey, that the road behind us would be a 50mph rather than the expected 30. That the natural drainage around the property was so poor due to insufficient removal of wealden clay.

If there is one thing you would change about your flat or property what would it be:

I would want more space between us and the neighbours/pavement.

3
Facilities
2
Design
4
Location
3
Value
2
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

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