On balance, considering the surrounding area / environment, development is a good and comfortable place to live in. The location is excellent however there are also some less desirable aspects (some of which may also apply to other high-rise developments in the Docklands).
Positives
+ There is a sense of community at the development. A facebook group has been set up where residents can discuss issues, share ideas and trade / exchange items
+ Common areas of the development are kept clean and tidy (thumbs up to the cleaning staff who are always courteous)
+ Day time staff at the concierge are usually helpful and polite (the concierge service at night time is a ‘skeleton’ service due to lower demand)
+ There is a small gym at the basement of the development, the equipments are fairly basic (however there are other more established / professional fee-paying gyms at the Canary Wharf mall)
Less desirable
– The building can be noisy under high winds / stormy weather (creaking noise) due to it being a high-rise
– The development was built in reclaimed land. Over time small cracks appear on walls and doors do not shut completely due to the effects of subsistence
– There have been instances where deliveries / parcels have gone missing when they were left at the door (deliveries hence people going in / out of the building have increased substantially since the pandemic began)
– In addition to general electricity, residents are charged separately for the central air-conditioning system (both heating / chilling) which also heats up the water; however the system often does not work
– The charging structure for central heating / chilling is not very transparent
– Cigarette / weed smoke from another apartments sometimes flow into own apartment through central air-conditioning system
– Finger-print entry system does not work sometimes
Please tell us what you like and dislike about this area:
Positives
+ Excellent transport links, a 10-min walk to Canary Wharf (tube) and Heron Quays (DLR) stations; bus stops very close to the development on Marsh Wall and Westferry Road
+ Wide range of cafés, restaurants and shops nearby in Canada Square / Jubilee Place / Cabot Place mall; there is also a Tesco Express within 2-min walk of the development
+ There is a variety of green spaces in / around Canary Wharf; Greenwich Park is also not too far away by by DLR
+ Refuse and recycling collection (at basement of development) is generally regular and timely, with occasional backlogs during holidays
Less desirable
– Very limited parking availability for residents who have a car
– Sound-proofing of windows is generally OK, but being close to the two main roads on the Isle of Dogs as well as the Millwall Fire Station there is a reasonable amount of traffic noise (including sirens) during day time, especially on lower flowers; there is ongoing construction in another development nearby and there is a fair amount of honking when the roads are busy!
– the Landmark Square occasionally attract skateboarders in the area and it can be noisy for apartments facing the square due to echoing
Please share one thing (or more) which you wish you had known before you moved in:
Beware of the central air-conditioning (heating / chilling) system which is separately charged for on top of water and electricity (and it does not work sometimes) !
How has the building management responded to any problems or issues you have raised:
Some of the issues have been raised with the property management company. Sometimes they are not very responsive to queries from residents.
Communications from the property management company is sometimes not timely e.g. maintenance works sometimes carried out at short / no notice.
