About Catalyst Housing

Based in various locations around the UK, with offices in Ealing, Kensington, Reading and Oxford, Catalyst Housing is one of the UK’s leading housing associations. As a member of the G15 group, Catalyst Housing provide ‘housing solutions and opportunities for those who can’t afford a home without help.’

Catalyst Housing developments

HomeViews lists Catalyst Housing developments, which are predominately based in West London. St Bernard’s Gate in Ealing is a mix of one and two-bedroom apartments close to Hanwell Station. Another Catalyst Housing development on HomeViews is Portobello Square, part of the Wornington Green Estate in Kensington.

Catalyst Housing reviews

“The development itself has been smartly thought out, with a mix of new buildings and sensitively restored heritage buildings like the gatehouse and chapel, which will be used for artist studios. The apartments themselves are fairly spacious with a good amount of light and well-sized balconies, and the kitchens are a very good size for a new-build. The apartments are fairly good value for the area, which will benefit greatly from Crossrail.” – M, verified resident at St Bernards Gate

Are you a resident of a Catalyst Housing development? Click on your property below to leave a write a review. If you can’t find the development you live in listed, click here to submit a development and write a review here. 

Number of Developments

9

Ratings

3.76 Rating

Rating (based on 176 reviews)

Excellent

30.68%

Very Good

43.18%

Average

13.64%

Disappointing

5.68%

Very Poor

6.82%

Developments

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Showing all 9 developments

Catalyst Housing reviews

Reviews

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Showing 176 reviews

Decent areas

I was a looking for a one bedroom flat in a very specific area and had a few friends that were living here so decided to buy in one of the new phases. The sales team at Bellway Homes were very good, answered all my questions and the purchasing experience was very easy – however once the booking fee and contract were exchanged it deteriorated.

The flat I chose was listed as a disabled flat, I didn’t need a disabled space but liked that the bathroom was a more generous space but it didn’t come with a shower and the developer said they wouldn’t put one in – we went back and forth and eventually they did. Another example was requesting wooden floors instead of carpet and in the end I was allowed but had to pay a lot more. The kitchen was standard and I wanted white and a few small tiny things changed but they wouldn’t allow this.

The timeline was as promised and the after sales lady from Bellway Homes was lovely and handled everything well and quickly as well as explaining how everything worked. We had two small issues when we moved in – the first was that the extractor in the bathroom was really noisy and the second was a leak from the sink, both were quickly fixed.

After the initial move in the management was handed over to a company called Ringleys. They have promised lots of things that they haven’t done, the main one being CCTV cameras which the residents wanted as mail was going missing and this hasn’t been delivered. From speaking to other people there seems to be no good management companies in the UK. When the service charges were due to be paid and people then looked into what was promised and what was delivered there were lots of complaints. I actually don’t think they are too bad as they cut the grass, clean the windows and the inside of the buildings. They do a decent job for what we pay. If something needs fixing owners expect it to be done immediately but it does get done even if it takes a while. The main issues are the lack of cctv, issues with parcels and where they can be stored and garbage getting left out. We don’t have a concierge service.

My flat was delivered as promised and as advertised, no issues and everything covered by warranty. The wow factor for me and the biggest reason we bought was the open plan kitchen which makes the living area seem so much bigger. The reason we bought new build was because the bedrooms and storage is so much better and bigger than older houses.

We have no issues with noise and the walls are well insulated – we have an owners group and we communicate well and let each other know if we are planning to have a party or anything going on but even with the doors closed you can’t hear anything. There is a decent community here and dominated by South East Asians and Eastern Europeans, we all get along and help each other out when we need something. There seems to be a lot of people like us – younger generation of first time home buyers who have put all their savings down to buy.

If we move it will be to get more space as we are in a one bed flat and I would look to buy within the development but I would prefer to buy through another developer. I believe there is no perfect developer and would now be mentally prepared for the process of buying. I have been looking in Uxbridge and would now read reviews of what other residents are saying before I buy again.

Please tell us what you like and dislike about this area:

There is very little around but it is a good commuter town as we can get to London in 20 minutes and most people I know working in London. There are a few restaurants and pubs and it ticks all the boxes but there are not a wide group of things here. One big incident was when the Sainsbury cash machine was bombed to get the money but bar that incident it is a safe area. There are kids and teenagers loitering around which some residents complain about but I think it is just kids being kids and not a big issue.

Please share one thing (or more) which you wish you had known before you moved in:

I wish to have known That the crossrail is delayed.

4
Facilities
5
Design
4
Location
3
Value
1
Management
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Great apartments, useless developer.

The development itself has been smartly thought out, with a mix of new buildings and sensitively restored heritage buildings like the gatehouse and chapel, which will be used for artist studios. The apartments themselves are fairly spacious with a good amount of light and well-sized balconies, and the kitchens are a very good size for a new-build. The apartments are fairly good value for the area, which will benefit greatly from Crossrail.

While the development is not gated, it has a quiet feel with good landscaping and lots of green space making it perfect for people with pets. The lack of gating does however lead to considerable issues with unauthorised parking, and spaces are limited.

Despite my overall positive view of the development itself, Catalyst who own the site are a complete nightmare to deal with. Communication is nonexistent, they are slow to respond to the inevitable snags that are present in all new-build places, and they treat buyers with an attitude that boarders on contempt once you have signed on the bottom line. While I am pleased to see issues are slowly being dealt with, I would advise caution when dealing with any of Catalyst’s developments across London.

Please tell us what you like and dislike about this area:

There is an abundance of green space around the local area, despite the fairly busy road. The development does not have a supermarket but there are several small convenience stores within a short walking distance. There is no gym nearby but one is planned provisionally for the local area.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known that the large commercial unit on the site was earmarked for use as an office, and not a Co-Op as the developer told us.

4
Facilities
4
Design
4
Location
4
Value
5
Management
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Nice development in a good location

We love the development itself: the fact that it’s made of bricks, which not only gives it more character and a warmer look and feel, but helps it fit into the environment and age better; the fact that the buildings aren’t very high and there is ample space between them, with vegetation and trees around the place. It’s well designed and built, with depositing space, wide hallways, good insulation, finishings and appliances, pretty quiet (a real asset in a big, noisy city) and most of all, bright. We couldn’t be happier with the actual quality of the apartment. On the negative side, building management is poor, they often don’t even respond to emails, not to mention actually solving anything. Our kitchen windows still have cement on the exterior from the building works and although they assured us they would get cleaned when we moved in, they still haven’t been five years later. Rules aren’t implemented – you’re not supposed to use your balcony as a junk deposit, to dry clothes etc., but almost everyone does, which really ruins the look of the place. The green spaces could be better maintained and dogs shouldn’t be allowed on the grass, which destroys it. The green in the middle of the development was supposed to be finished years ago, but still isn’t. Really glad we didn’t pay for those premium ‘park views’. There is also a LOT of dog poo around.

Please tell us what you like and dislike about this area:

The development is located in a cool, vibrant area, just behind Golborne Road, with its local cafes, antique shops and boutiques, and Portobello Road. There is a real sense of community and you often bump into the same people out and about. There are many restaurants, delis and shops within walking distance, three great cinemas – the Electric, the Lexi and Gate Picturehouse, and two theatres – the Gate and the Coronet. Notting Hill itself is beautiful, it’s a pleasure to just walk around, and Holland Park and Hyde Park are a short bus ride away. On the downside, Ladbroke Grove , the closest tube station, is not on the best line ever, and if you’re going into Central you’ll have to change at Baker Str. I find that taking the bus to Notting Hill Gate and jumping on the Central line is usually faster, but beware that the buses are packed at rush hour, and the street often gets congested. The supermarkets in the vicinity are also pretty soul-destroying.

Please share one thing (or more) which you wish you had known before you moved in:

In summer people stay out in their gardens late and it can get very noisy, so you can’t sleep with the windows open, which is unbearable on a hot day.

How has the building management responded to any problems or issues you have raised:

They didn’t answer at all or didn’t address the problem.

4
Facilities
5
Design
5
Location
4
Value
3
Management
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St. Bernard’s Gate – the right choice for me!

1-bed flats here are comparatively large for a London flat – you get a balcony (this helped me survive lockdown!) and bathtub which is not that common in the capital. Layout is great with no dead-spaces. White goods provided is of good quality and finish is decent. There’s the usual snags but building management helped with chasing the developer. They took time but all got resolved. Aftercare sales had 1-2 customer officers who are excellent but building management can be better in being more consistent and needing less chasing up.

In all, I think our development is really special being set amongst Grade II listed buildings (first asylum in the country) – you get modern conveniences with period features in the surroundings. There are also plans to regenerate the beautiful St. Bernard’s Gatehouse and the chapel into local community spaces (e.g. for artists) which will bring even more vibrancy to our area.

Please tell us what you like and dislike about this area:

I love living on this development with friendly and helpful neighbours whom some have now become friends! I feel safe here and the location is excellent for me as a non-driver due to the good bus links which takes you to a Central (Ealing Broadway) or Piccadilly (Ealing Common Or Boston Manor) Line in about 15-20 mins.

There’s a Gregg’s on-site and a Londis is 3-min walk away. My favorite local restaurants are Loro’d Napoli (yummy wood-fired pizzas) and RanThai (Thai food). Both only 10-mins by foot and you also get good cafes, cosy local pubs and grocers/shops around there!

Most amazing around here is we have the famous Hanwell Locks and Brunel’s Three Bridges for nice local walks just behind our development.

Please share one thing (or more) which you wish you had known before you moved in:

We have our own private WhatsApp and Facebook groups which is great for networking and getting tips for flat or communal issues. Details to join can be obtained from your neighbour or the bulletin boards in the building lobbies for newcomers to the development! We look forward to more people joining us!

How has the building management responded to any problems or issues you have raised:

They had responded and resolved majority of the issues (a few are still in process) I raised satisfactorily but had needed chasing up.

4
Facilities
4
Design
5
Location
5
Value
3
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

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