About Amstone Ventures

Amstone Ventures is a property developer founded in 1989 with a portfolio worth over £100 million, which includes mixed-use, residential, retail and leisure schemes. It has a ‘track record in locating, unlocking and delivering BTR opportunities and have recently delivered one of the UK’s largest BTR schemes.’

Amstone Ventures developments

Clippers Quay, currently listed on HomeViews, is a joint venture development by both Amstone Ventures and Grainger. It was designed by Leach Rhodes Walker Architects and comprises over 600 one, two and three-bedroom apartments . The development also features an on-site gym, residents lounge, cinema room, work zones and private gardens. There are bus and tram routes on residents’ doorstep.

Amstone Ventures reviews

“The move in process was very smooth, all being done online meaning I could do it in my own time at home. There is a good community feel here with people working from home downstairs together and the couple of events that have been put on by the management team.” Verified resident, Clippers Quay

Are you a resident at a Amstone Ventures development? If yes, please write a review here to share your experience with others viewing the development. If you can’t find a Amstone Ventures development listed on HomeViews, we’d recommend reading similar reviews of other developments to gain an understanding of residents’ experiences in similar properties. You can also submit a new listing here.

Number of Developments

1

Ratings

4.34 Rating

Rating (based on 65 reviews)

Excellent

44.62%

Very Good

44.62%

Average

6.15%

Disappointing

3.08%

Very Poor

1.54%

Developments

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Showing 1 development

Amstone Ventures reviews

Reviews

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Private Tenants
Verified
Showing 65 reviews

Not Worth it

3
Facilities
1
Design
4
Location
1
Value
2
Management

Issues getting our deposit back:
Special mention to the building manager who will rinse you for as much as your deposit as she can. FYI they charge a cleaning fee for menial things that constitute to general wear and tear.

They tried to increase our rent by £50 (making the total rent for a one bed flat £900) after only one year.

Furniture is rubbish quality – the sofa is so cheap it’s comfier to sit on the floor.

Issues we’ve had:
– Locks changed twice because they were a fire hazard / broken
– Sink flooded our kitchen
– Shower leaked all over the floor EVERY time it was used
– Kitchen fan broke and had to be entirely replaced
– Blinds in the bedroom had to be reattached because they were put on poorly

Please tell us what you like and dislike about this area:

The location for commuting is good – the tram stop is only over the road.

Please share one thing (or more) which you wish you had known before you moved in:

Lies we where told:
– The building is pet friendly – they constantly restrict access for dogs. Now they’re no longer allowed on the grass and must be kept on a lead at all times.
– There will be a hairdresser downstairs – big fat lie by the person who made up our viewing as he went along
– Guest parking – again big fat lie at our viewing
– The internet is ‘very fast’ – regularly had to be turned on and off due to issues
– The communal areas are open 24/7 – they close at 10pm
– Windows where only cleaned ONCE during the entire year – absolutely filthy

What is the best feature of your home:

The location for commuting is good – the tram stop is only over the road.

3
Facilities
1
Design
4
Location
1
Value
2
Management
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Clippers Quay Review

5
Facilities
4
Design
5
Location
3
Value
4
Management

The development itself is great. I think that the building has been developed to a high standard – it has excellent features and the design is modern and clean. The facilities within the development are excellent, in particular the gym and the downstairs ‘common area’ are definite selling points when it comes to these flats. The staff that work at the development are incredibly welcoming and helpful, in particular Paris and Jacob who will provide advice / help with anything, without hesitation. The property management team that run the development remain supportive and involved, which is a big plus. I find it a shame that these flats are only available to rent, and not for sale as I think they would be a good investment opportunity.

Please tell us what you like and dislike about this area:

The area has all necessary amenities – a tram stop nearby, multiple shops / big retailers, a big gym and an area for walking around.

If there is one thing you would change about your flat or property what would it be:

I would like to have seen bigger flats on offer, in particular with slightly wider bedrooms and living area. I would also like to see comfier sofa’s being used in the flats where furniture is provided (although I note from looking at the newer flats more recently furnished, that these appear to be different and so maybe this has already been addressed?)

5
Facilities
4
Design
5
Location
3
Value
4
Management
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Manager Response

Thank you for your kind words. We hope you continue to enjoy your time with us.

Life at Clippers Quay

3
Facilities
1
Design
4
Location
1
Value
1
Management

We was one of the first tenants in Clippers Quay and they are a very long way away from keeping tenants here for a long duration.

So, where do I start. When we moved in we was advised that there would be guest parking. We moved in, no guest parking. So if you have guests staying over please do expect to pay £20 a night because you live right next to old Trafford. If not, feel free to buy a parking space from them for an extra £100 that you will barley use.

When we moved in there had been many problems with the house;

– under the kitchen sink they had not cleaned any of the building work which left loads of dust, screws and a Stanley blade covered up behind the board
– the door locks kept falling off everyones door, and they tried to charge tenants £50 to fix them. Then, the whole complex had to get their locks changed, TWICE!
– when you go for a viewing look at the hallway floors, near each door you will see big grey circles. This is because nearly every other shower in the building has had a leak.
– we moved in under the assumption the communal area was 24/7, they then closed this down at 10pm.
– they said the building was pet friendly, now no pets are allowed off the lead in the communal area garden so all pet owners only have to walk 20 minutes to the nearest field to let your dog stretch their legs
– the fan above the oven broke, TWICE and even to the day we moved out made the sound of a petrol scooter when turned on

Following the fantastic service we had received after just 12, they felt their 5* apartments vouched for an uplift of £50 a month, bringing the monthly rent to £900. Look down the road by Elmira Way and you can get a 2 bed for £850 (we had just a 1 bed apartment)

To round up the fantastic property management expertise, they for whatever reason felt the need to include a £50 deep cleaning fee upon our departure. Given my partner spent 4 hours before moving out, and we moved into a building site I was completely shocked. I even showed her the pictures and she kindly told me to raise a case with the TDS who hold the deposit.

I suggested that they should consider implementing a cleaning processes to apartments when tenants move out so that we are not hit with this unhidden fee. I’m pretty sure they would have a cleaner go in and clean something when they move out (you hope) so why they feel the need to charge people this fee is beyond me.

If you want to live in a cheaply built, poorly managed apartment then Clippers Quay is the place for you.

Please tell us what you like and dislike about this area:

The areas itself is great, everything is on the doorstep which is one of few good things about living at Clippers Quay.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known the property managers live on Cuckoo Land

What is the best feature of your home:

There was not really one. The bedside tables maybe. Good luck trying to snuggle up on those tacky grey couches. I feel like the hunchback after 12 months

3
Facilities
1
Design
4
Location
1
Value
1
Management
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Manager Response

Thank you for your review and we appreciate your feedback. I’m sorry to hear that you haven’t had a good experience with ourselves but we would appreciate any constructive feedback to help us improve our customer service. If you could send any feedback to info@graingerplc.co.uk and we will strive to improve our service.

The flat itself is nice but the management is awful

4
Facilities
5
Design
5
Location
1
Value
1
Management

The flat itself is nice, it has a good communal area and a gym. However it is overpriced and my experience with management has been awful. We were lied to about our move in date so we made arrangements around this date only to have all of our emails ignored and we had to move all of our belongings out of our previous place and couldn’t move in until the following Monday during work. We also had an issue with our lock and heard that a lot of other people had the same problem so we went to maintenance and I was spoken down to and manipulated to the point that I left feeling as if I was in the wrong for informing her of the issue. A month later all of the locks were changed as there was in fact a fault however I did not receive an apology.

 

Please tell us what you like and dislike about this area:

I like how close it is to transport links, supermarkets and media city.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how awful the management team were, we’re currently waiting for our move out date because of numerous negative encounters with them.

What is the best feature of your home:

The communal area is really nice and the gym as well

4
Facilities
5
Design
5
Location
1
Value
1
Management
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Manager Response

Thank you for your review and we appreciate your feedback. I’m sorry to hear that you haven’t had a good experience with ourselves but we do appreciate any constructive feedback to help us improve our customer service. If wish to raise anything further then please contact us on info@graingerplc.co.uk and we will strive to improve our service.

These reviews are the subjective opinion of a HomeViews member and not of HomeViews

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