On top of these issues, the management at the Trilogy were awful during Covid-19 . They refused to give any reduction in rent despite the fact that many of the tenants lost work during the pandemic and were struggling to make ends meet. This was actually in clear breach of our contracts as they had shut down many communal areas, which our contracts stated would result in a reduction of our rent. This was aggravated by the fact that the Moorfield group released a number of tweets in March and April about the record profits they had made in the previous financial year, while at the same time telling us that they could not afford a rent reduction for those who had recently become unemployed.

The most egregious part of my experience at the Trilogy has been the period in which I was forced out of my flat with only a week’s notice. The Trilogy chose to undertake non-essential maintenance during the height of the pandemic with absolutely no regard for the wellbeing of tenants. I was given no option to refuse having the work done, even though it was not essential and I had underlying health conditions which made me particularly at risk of contracting Covid-19. They also refused to reimburse us for the time it would take to pack all of our belongings and refused to take any liability for damage done to the flat while undertaking the maintenance.

Again, I would never recommend living in this building, especially during this pandemic. The management are obviously not interested in the wellbeing of tenants and have proven this again and again. There are many other buildings in Manchester that have more regard for their tenants and I urge you to chose one of those. The Trilogy is simply not a viable place to live.

Please tell us what you like and dislike about this area:

Lots of construction work and not many local amenities.

Please share one thing (or more) which you wish you had known before you moved in:

I wish that I had been informed about the construction of the building, which was not in line with passive fire safety guidelines

What is the best feature of your home:

The location is close to town. But this is outweighed by the awful treatment of tenants.

Please tell us what you like and dislike about this area:

I live with my girlfriend and we have absolutely fallen in love with the area, it has a nearby tube station with great rail links and is walking distance from Battersea power station. Living on moat street feels very safe and is normally quiet. There’s a lot of local shops for shopping and grocery shopping. Would highly recommend.

Please share one thing (or more) which you wish you had known before you moved in:

Make sure to keep an eye out for the lark social events and gym classes they out on as we now love them but didn’t know about them when we first moved in.

How has the building management responded to any problems or issues you have raised:

Always responded very quickly and been very helpful in their responses

The facilities are truly excellent, including the open grass space for dogs and bbq, the gym, the coffee machine (we love that) the parcel post lockers and the on site car parking.
Apartments are gorgeous and fully furnished, modern, high ceilings and really spacious, and the seaside view is huge plus.

I would 110% recommend living here!

Please tell us what you like and dislike about this area:

The location is fantastic, we are 10 mins from the city centre and all the best place in the city are really close. Living at the waterfront is a dream and every time you walk out the apartment it feels like you are living in a summer vacation, also it’s very private and secure location. This is a definition of a Perfect spot in a city.

Please share one thing (or more) which you wish you had known before you moved in:

We were informed on everything before moving in, the process was smooth and the management team helped us before and while moving in our apartment.

How has the building management responded to any problems or issues you have raised:

Always top notch, if you have a problem they will help you immediately, they will communicate all the steps and they will resolve it.

Please tell us what you like and dislike about this area:

I like how close we are to the tram stop. We are 5-10 mins away from town. There is, however, a lack of local shops and bars.

Please share one thing (or more) which you wish you had known before you moved in:

Bathroom storage is lacking . The flats are a bit hot.