We discover the six UK Build to Rent operators rated highest by their tenants. Verified reviews on HomeViews throughout 2020 revealed that these six BTR landlords scored highest that year – a testament to their outstanding customer service under extraordinary circumstances.
Build to Rent is a rapidly growing sector in the UK. Figures for Q4 2020 listed over 180,000 BTR homes either completed, under construction or in planning. This means that the sector has grown by almost 18.5% in a single year, up from 152,000 at the end of Q4 2019. Manchester, Birmingham and the Greater London area are all BTR development hotspots that continue to attract build to rent companies and buyers.
So which Build to Rent operators are the best performers? Where should the industry look for best practice?
2021 National Build to Rent Report
Each year, the HomeViews National Build to Rent Report shows how the industry is evolving, and highlights which develoments and developers are leading the pack. You can download your copy of the 2021 report now, completely free!
The report contains the HomeViews BTR Awards which reveal the top ranked BTR property management companies of 2020. This is the only set of awards for the Build to Rent industry that’s based purely on resident reviews.
6 highest-rated BTR operators in the UK
These six top-rated build to rent developers are the best that the UK has to offer. This is according to the people whose opinion matters the most – the residents! The rankings that determined who made it to the top of the list are based on how well they scored on Customer Service and Management, and how likely the resident was to recommend the developer to other renters. These factors, combined with their overall scores across all their HomeViews residents ratings, determined their final ranking.
Given how extraordinary last year was, the rankings were solely based on reviews collected since January 1st, 2020. We wanted to see exactly who best impressed and looked after their residents during a very tough year. The following rundown shows who managed this difficult task.
Download your FREE copy of the 2021 National Build to Rent report from HomeViews. Unique insights from more than 7,000 resident reviews across BTR and BTS schemes – the largest dataset of its kind.
(Please note: the star ratings shown below differ from the BTR Awards scoring as the awards were based purely on reviews from 2020.)
Build to Rent: London’s 10 highest rated developments
Discover the 10 highest-rated Build to Rent developments in London. Ratings are based on verified resident reviews, collated for the 2020 Build to Rent Awards to reflect performance during that challenging year.
Pre-order your free copy of the HomeViews 2021 National Build to Rent Report for the most comprehensive insights gathered from the largest data set collated on the new build tenant experience to date.
HomeViews provides verified resident reviews of the UK’s housing developments and operators. We’re working with tenants, developers, landlords and the Government to recognise high performers and help to improve standards in the built environment.