The 6 Build to Rent operators rated highest in the UK

The 6 Build to Rent operators rated highest in the UK

We discover the six UK Build to Rent operators rated highest by their tenants. Verified reviews on HomeViews throughout 2020 revealed that these six BTR landlords scored highest that year – a testament to their outstanding customer service under extraordinary circumstances.

Build to Rent is a rapidly growing sector in the UK. Figures for Q4 2020 listed over 180,000 BTR homes either completed, under construction or in planning. This means that the sector has grown by almost 18.5% in a single year, up from 152,000 at the end of Q4 2019. Manchester, Birmingham and the Greater London area are all BTR development hotspots that continue to attract build to rent companies and buyers. 

So which Build to Rent operators are the best performers? Where should the industry look for best practice?

2021 National Build to Rent Report

Each year, the HomeViews National Build to Rent Report shows how the industry is evolving, and highlights which develoments and developers are leading the pack. You can download your copy of the 2021 report now, completely free!

The report contains the HomeViews BTR Awards which reveal the top ranked BTR property management companies of 2020. This is the only set of awards for the Build to Rent industry that’s based purely on resident reviews.

6 highest-rated BTR operators in the UK

These six top-rated build to rent developers are the best that the UK has to offer. This is according to the people whose opinion matters the most – the residents! The rankings that determined who made it to the top of the list are based on how well they scored on Customer Service and Management, and how likely the resident was to recommend the developer to other renters. These factors, combined with their overall scores across all their HomeViews residents ratings, determined their final ranking.

Given how extraordinary last year was, the rankings were solely based on reviews collected since January 1st, 2020. We wanted to see exactly who best impressed and looked after their residents during a very tough year. The following rundown shows who managed this difficult task.

Download your FREE copy of the 2021 National Build to Rent report from HomeViews. Unique insights from more than 7,000 resident reviews across BTR and BTS schemes – the largest dataset of its kind.

(Please note: the star ratings shown below differ from the BTR Awards scoring as the awards were based purely on reviews from 2020.)

1. Urbanbubble


Number of Developments

4.63 Rating (based on 438 reviews)

Based in the heart of Manchester, Urbanbubble is the North West’s fastest-growing residential property management company and the highest-rated BTR operator in our 2020 Awards. It currently manages Build to Rent schemes across Bath, Birmingham, London and Leeds. In addition, it manages 1,500 rental apartments across Blackfriars, Deansgate Square’s West Tower, Anco&Co and Crescent.

Read more about Urbanbubble

2. Dandara Living

Dandara Living

Number of Developments

4.87 Rating (based on 536 reviews)

Second on our list of top performers, Dandara Living is one of the UK’s leading designers, developers and operators of large scale Build to Rent property. Their aim is to offer “great places to live in great locations.” With over 5,800 apartments across the UK, the Dandara team pride themselves on offering a wide range of amenities and great customer service.

Read more about Dandara Living

3. Allsop Letting and Management

Allsop Letting and Management

Number of Developments

4.80 Rating (based on 321 reviews)

Securing a number three spot in our list is Allsop Letting and Management. This independent property consultancy strives to have a 'people-focused' approach. The success of Allsop has built up thanks to more than 100 years’ experience in commercial and residential property consultancy, investment and management. The Forge in Newcastle, The Trilogy, Duet and Vox buildings in Manchester and The Keel in Liverpool are all highly-rated Allsop developments on HomeViews.

Read more about Allsop Letting and Management

4. Essential Living

Essential Living

Number of Developments

4.58 Rating (based on 312 reviews)

At number four is Essential Living – a popular Build to Rent property developer based in London. Its hallmarks are premium apartments in well-connected locations. Essential Living developments on HomeViews include Berkshire House in Maidenhead, Vantage Point in Archway, Islington, and Dressage Court in Bethnal Green. In addition, Union Wharf, Essential Living’s newest development is a collection of 249 apartments spread over two towers, set on the banks of peaceful Deptford Creek.

Read more about Essential Living

5. Way of Life

Way of Life

Number of Developments

4.48 Rating (based on 339 reviews)

Way of Life lays the foundations for renters to make a home. With ready-to-move-in, accommodation, no-fuss tenancy management and an in-house team there when you need them, Way of Life secured their place in this 'Top 6'. Way of Life sees your home “as an extension of yourself. Where you rest, play, work and create relationships. But also where you find a sense of belonging. Not just getting to know the places and faces on your doorstep, but becoming part of that community too.”

Read more about Way of Life

6. Fizzy Living

Fizzy Living

Number of Developments

4.38 Rating (based on 1173 reviews)

Gaining a well-deserved place on the list is Fizzy Living – a professional landlord on a mission to 'reinvent renting.' Fizzy provides good quality homes for rent in secure buildings across London, and is committed to delivering exceptional five-star customer service throughout your tenancy. This developer is also pet-friendly too!

Read more about Fizzy Living

Build to Rent: London’s 10 highest rated developments

Discover the 10 highest-rated Build to Rent developments in London. Ratings are based on verified resident reviews, collated for the 2020 Build to Rent Awards to reflect performance during that challenging year. 




Pre-order your free copy of the HomeViews 2021 National Build to Rent Report for the most comprehensive insights gathered from the largest data set collated on the new build tenant experience to date.

HomeViews provides verified resident reviews of the UK’s housing developments and operators. We’re working with tenants, developers, landlords and the Government to recognise high performers and help to improve standards in the built environment.


Jan Moys
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Jan Moys

A copywriter and content specialist with over 13 years’ experience across arc... Read all

A copywriter and content specialist w... Read all