We discover the six UK Build to Rent operators rated highest by their tenants. Verified reviews on HomeViews throughout 2021-2022 revealed that these six BTR landlords scored highest during the year – a testament to their outstanding customer service under extraordinary circumstances. All six were recognised in the 2022 HomeViews Built to Rent Resident Choice Awards on 15th November 2022.
Build to Rent is a rapidly growing sector in the UK. Figures for Q2 2022 listed over 237,400 BTR homes either completed, under construction or in planning across the nation. This is up from 180,000 in Q4 2020, representing exponential growth for the industry. Manchester, Birmingham and the Greater London area are all BTR development hotspots that continue to attract build to rent companies and buyers.
So which Build to Rent operators are the best performers? Where should the industry look for best practice?
2023 National Build to Rent Report
Each year, the HomeViews National Build to Rent Report shows how the industry is evolving, and highlights which develoments and developers are leading the pack. You can register for your copy of the 2023 report now, which for the first time will be created in partnership with Rightmove.
The report will contain details on the HomeViews BTR Awards, which yesterday revealed the top ranked BTR property management companies of 2021-22. This is the only set of awards for the Build to Rent industry that’s based purely on resident reviews.
6 highest-rated BTR operators in the UK
These six top-rated build to rent developers are the best that the UK has to offer. This is according to the people whose opinion matters the most – the residents! The rankings that determined who made it to the top of the list are based on how well they scored on Customer Service and Management, and how likely the resident was to recommend the developer to other renters. These factors, combined with their overall scores across all their HomeViews residents ratings, determined their final ranking.
With an industry growing this fast, size matters. Bigger BTR developments will offer a different style of service to smaller, more bespoke operations. Neither is necessarily better or worse, just different. As the BTR industry evolves in the UK, renters can more easily find a developer whose offering best suits their needs and preferences. Accordingly, we’ve split the list of Top 6 BTR developers in two. Below you can find the Top 3 who manage over 3,000 units, and the Top 3 managing under 3,000.
Register to be among the first to receive a FREE copy of the 2023 National Build to Rent Report from HomeViews – out early next year. Expect unique insights from almost 11,000 resident reviews across UK BTR schemes.
(Please note: the star ratings shown below differ from the BTR Awards scoring as the awards were based purely on reviews from the awards period between 2021-22)
Top 3 BTR Developers managing over 3,000 units
Top 3 BTR Developers managing under 3,000 units
HomeViews provides verified resident reviews of the UK’s housing developments. We’re working with developers, house builders, operators, housing associations and the Government to recognise high performers and help improve standards in the built environment.
Pre-order your free copy of the HomeViews 2022 National Build to Rent Report for the most comprehensive insights gathered from the largest data set collated on the new build tenant experience to date.
HomeViews provides verified resident reviews of the UK’s housing developments and operators. We’re working with tenants, developers, landlords and the Government to recognise high performers and help to improve standards in the built environment.