I’ve been living and working 12years Royal Arsenal Woolwich SE18 No.1 St now Imperial Building. EL, dlr, trains, buses, transportation absolutely great. My main concerns and Complaints are with Rendal & Rittner who Berkeley Homes group employ to manage all facilities relating lease holders/ services
Whenever residents contact RR, passed to Concierge, who vice-vesa. Marketing suite staff have been given instructions to sell these over priced properties they have their own agenda profits. None of these employees live or reside RAR areas. We have brought concrete jungle properties which are recreational areas for general public to enjoy at the cost of home owners , they use and enjoy green areas to picnic/barbecue. Children to use water-jet fountains paddling pools, gatherings with swimming costumes parties, parents meeting place. Local yoga-classes are completely stopped due to screaming screeching kids constantly playing. We have found information from Greenwich Council who have allowed extra building permission to Berkeley group who have negotiated to keep green garden areas with water jets! This is total conned and contradictory information staff provide to new home owners who are buying off-plan at a cost without having time to review genuine plans of this development what a travesty to buy and live. Anti-social behaviour noise pollution and living next to kindergarten 24/7. Early morning to late evening, these areas are now like rave parties, festivals in the park “ Glastonbury “
Please review your development:
Property Management Services hardly reply to emails or explanation of invoices for service charges
Concierge do not have any power to control anti-social behaviour elevating you to contact Rendal & Rittner, residents are running too & fro between them!! Facilities are being paid for the use of free loading general public to enjoy green-clean spaces to bring children to use water jets free swimming leisure activities. Gatherings of public enjoying picnics, music leaving litter rubbish etc… Owners are expected to pay service charges increase to serve these recreational areas which were sold to homeowners as guarded secluded security areas.
Berkeley group are making excessive profits!!
Please share one thing (or more) which you wish you had known before you moved in:
Not to trust marketing suite sales agents! They will say, promise, liars to get you to sign contract for new property at any costs! Obviously they also receive commission on new sales, however no matter how many times you ask for information regarding ambience area – please be aware about development, please don’t trust Berkeley Homes group for sales staff. They’re just like second hand car sales person selling dodge cars!! Do not trust
anything they say about these Berkeley properties
Unless you’re desperate please rent for 1-month , stay around the area before you choose RAR.
How has the building management responded to any problems or issues you have raised:
No joy – No email replies ever from Rendall & Rittner
All of these new developments are designed for public use at the cost to homeowners services charges! True of the matter once brought Berkeley staff do not care about customers who are duped
Sorry we can’t do anything to assist these areas are for public use! Why would we buy new apartments if we wanted to live near “ busy Central Park “
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