A Guide to Living in Borough of Hammersmith and Fulham

Compounding the issue, a significant number of residents seem to harbor animosity towards dogs, leading to conflicts. The situation worsens as these individuals, often with unsupervised children, contribute to vandalism in the area.

Safety concerns escalate with drug dealing and use in the vicinity. The presence of a halfway house in the street below led to personal conflicts. Regrettably, the area has witnessed violent incidents further highlighting its unsafe nature.

Please review your development:

Structural problems within the buildings, characterized by seemingly cheap construction, exacerbate our dissatisfaction. Frequent flooding in the flats and pervasive black mold on the walls pose health risks. The building manager, consistently fails to provide assistance, as evidenced during a recent water leak where our water was cut off for three days. In desperation, I had to resort to asking neighbors for water, and the compensation offered was minimal.

Adding to the distress, the managerial approach has been consistently unacceptable. Collectively, the diminishing pet-friendly environment, safety concerns, structural issues, unhelpful management, and abusive behavior create what I feel to be an untenable living situation.

Please share one thing (or more) which you wish you had known before you moved in:

I would have liked to know that the management is useless, that the building would not be as pet friendly as we were initially told, that no shops would open near the area, that there is a lot of crime in the area and that public transport is not that close.

What is the best feature of your home:

The best thing about buildings is that you can have good neighbours if you are lucky.

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Facilities

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Design

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Location

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Value

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Management

Please review your development:

The development is very nice, there are only a few apartments on each floor and they are sound proofed well. When looking around i played very loud music in the next door apartment and it could not be heard at all. In terms of management my purchase was shared ownership so I have to go through legal and general affordable homes and so far this has not been great. It’s taken 2 months so far to fix a defect in the kitchen and even really big problems like no water from the sink took them a week to send a plumber. Also for electrical issues before they will send an electrician (because sending one “costs them money”) you have to try replacing light bulbs first, “just in case” it’s the bulb at fault even if the issue you are reporting is clearly not a blown bulb! Oh and you have to buy and get the bulbs as well, which they don’t refund you for when swapping them doesn’t solve anything! Also you need their ‘permission’ for every tiny thing, even getting an extra key and the process for this is not quick or straightforward. But this is the fault of l&g and not St James (the developer).

Please share one thing (or more) which you wish you had known before you moved in:

Other buildings on the site are still being built, so from 8am mon – sat its very noisy, but this is only temporary (although it will be a couple of years) until they are finished.

What is the best feature of your home:

The location. Instant access to two tube lines, and a massive shopping centre next door. Supermarket on yhe ground floor of the building.

Please review your development:

This has been the most beautiful home I have made, the space I have is luxury, from storage to room sizes I have been happily surprised with all the hidden spaces and love the outdoor facilities. Unfortunately I have had some issues with the kitchen worktops as has a few of my neighbours such as swelling, other than that I’m happy and comfortable and always entertained by the events thrown by management

Please share one thing (or more) which you wish you had known before you moved in:

There isn’t many parking areas local other than Westfield. A lot of pets in the areas especially dogs but overall a family friendly area

What is the best feature of your home:

The beautiful view from my balcony, the fountains to play in with my children outside and the amazing concierge downstairs

Please review your development:

Let me start by saying that we paid 6 months worth of rent in advance. On the day we moved in, most things in the apartment we moved into were broken. The bed, sofa bed, taps, kitchen tiles, cupboard doors, sliders, curtains, microwave, etc. the walls were filthy (we painted them ourselves) and we had to stay in a hotel for the first night we moved because the apartment hadn’t even been cleaned (it was FILTHY. Absolutely FILTHY) and they sent cleaners over which left the bed and sofa bed soaking wet and smelling of strong chemicals. The property management said they would reimburse the cost of the hotel (they still have not, 4 months in). We had viewed the apartment before the day of moving in and had pointed out all of these issues beforehand. We were told that this was all fixed before our moving date. It was not. After that, the only thing that they changed (after MONTHS of chasing them) was the bed and mattress. Everything else is left broken and we have to live like this. They will not answer any of our calls/texts/emails. What a horrible and unprofessional team.

Please share one thing (or more) which you wish you had known before you moved in:

That the property management is nonexistent and AWFUL. They couldn’t care less about the issues you have from the DAY of moving in.

What is the best feature of your home:

The location. It’s peaceful, clean, and it’s very easy to get around with the bus stop and overground right there.