The Fizzy Living team set their tenants a challenge – to share feedback on what it’s really like to #getfizzy. And across their seven developments hundreds of tenants wrote a review on HomeViews about what it means to be #FizzyLiving. Their responses gave us some fantastic insights – and also dispelled some myths and assumptions! Check out the findings below…
1. Tenants are very passionate about their homes
We’ve loved reading the reviews from Fizzy residents. Mainly because it’s so easy to see the passion and love people have for their homes. Lots of property news and advertising centres on an ideal to ‘buy your dream home’ but many of the Fizzy tenants shared how they have rented theirs. “I just love this flat! It’s my dream home”.
2. Everyone has a lot to say about their homes
When we first started HomeViews we had some assumptions. One of them being that the longer reviews were more likely to be written by owners (passionate about their investment) or those who’d had a negative experience. Instead, so far, we have seen no correlation between the length of review and the rating or the length of review and whether the resident owns or rents. This was true for Fizzy Living where some residents spent over 15 minutes writing their reviews to share their experience.
3. You love your pets
Fizzy Living prides itself on being a pet friendly landlord and this came back loud and clear as the reason many tenants chose to rent with the brand. Many of the reviews included comments about the way the Fizzy team go out of their way to look after the animals in their buildings. Plus, lots of the photos sent in included pictures of furry family members!
4. A picture paints a thousand words
We invite everyone who adds a review to share pictures of their development allowing others to see what it’s really like to live there. We had a fantastic response from Fizzy residents with 23% of those who wrote a review also sharing a picture. These photos give us a more insightful view into the residents lives and home.
5. Community matters
London is often referred to as a lonely place to live with Londoners not interested in meeting or getting to know their neighbours. This was not the case with Fizzy Living tenants. When asked by Fizzy Living if they wanted more community events a huge 69% shared ideas for events they would like to attend with other tenants.
6. The pain with a new build
Most tenants were understanding about snagging issues with new buildings. The Fizzy Living repairs team scored an impressive average of 4.11 out of 5. The biggest annoyance and insight was the fact that many new developments have not made it onto delivery companies address systems. Have you had to deal with undelivered parcels? Or perhaps a lost Deliveroo dinner?
7. Bob the… Building Manager
The Bobs are each development’s dedicated Building Manager for which Fizzy scored an average of 4.38 out of 5. A huge amount of value – and in some instances overwhelming love – is attributed to the Bobs. They’re on-hand to respond to any issues but also sign for deliveries and are generally make their tenants lives that little bit easier.
Find out more about Fizzy Living and discover their developments